This profile is uncertified and using publicly sourced data
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Business Details
About
Honda DealerCar DealerCar Finance and Loan CompanyTruck DealerUsed Car DealerUsed Truck Dealer
Experience the difference of shopping with a team that treats you like family at Bill Kay Honda. As your trusted Honda dealership in Bourbonnais, IL, we offer a relaxed, hometown atmosphere that sets us apart from corporate stores. Browse our expansive inventory of new Honda CR-V SUVs and Civic sedans, or explore our high-quality used cars and claim flexible financing solutions tailored to your budget. Benefit from our certified Honda service department, complete with convenient Saturday hours and complimentary shuttle service, to keep your vehicle running smoothly. Delivering fantastic customer service from top to bottom is The Bill Kay Way!
Location
Hours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.