Enterprise Rent-A-Car

Reviews

• GG

  Grant

  2 days ago
  1.0
  They don’t answer their phones. Improperly told me to take their rental that broke down on me to a different location than where I originally rented from (Algonquin). Abysmal experience from beginning to end
• DF

  Debbie Finkler

  5 days ago
  5.0
  Professional quick service. Nice car came clean and full tank of gas. Drove great.
• LB

  Lisa B

  6 days ago
  1.0
  I’ve used Enterprise many times over the years, but unfortunately this location was a disappointment and I won’t be returning. The employees were nice enough when I picked up the car, and one employee mentioned he needed to “touch up” the vehicle before giving it to me. The second I got in, the overpowering Febreze smell was so strong it was hard to breathe. After driving it for a while, it became obvious why — the car clearly smelled like cigarette smoke and it seemed like they were trying to cover it up instead of being upfront about it. The smell was terrible the entire rental and someone with Asthma - this sucked. Then at drop-off around 9:30 AM, I could hear employees in the back talking, but no one came to the front to help. I called the office and even yelled hello trying to get someone’s attention, but nothing. After waiting a while, I ended up driving around back and dropping the keys in the box because I simply didn’t have time to wait around. Overall, not the level of service or vehicle quality I expect from Enterprise.
• JH

  Jen H.

  Apr 29, 2026
  5.0
  I rent cars from this location on a regular basis and the people are the reason I come back. They are so friendly and provide exceptional customer service every visit.
• RK

  Renee Knepp

  Apr 23, 2026
  5.0
  Very quick friendly and accommodating!

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