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Caitlin Little
Oct 5, 2026
Reynaldo is the best!! I previously had a bad experience with a different dealership, but Reynaldo got exactly what I needed done in 2 days. He went above and beyond with his communication about every detail in the buying process. I will return to him again in the future!
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T Martindale
Oct 3, 2026
⚠️ CAUTION!!! ⚠️
✋️STOP Looking!
MOST DEFINITELY 5/5 Stars! NO REASON TO LOOK ANYWHERE ELSE!
As a local Waukee business owner and Master Auto Technician with over three decades in the industry, I know exactly how dealership operations work behind the curtain.
I am familiar with practically every dealer in town, and I can confidently say Shottenkirk is one of the absolute premier dealerships in the entire Des Moines metro area.
This whole experience was completely frictionless and wonderful. From the sales team straight through to the finance office and the dealership manager, the transaction was incredibly easy, transparent, and professional. They didn't play games, there were no 11th-hour finance tricks, and they treated my time with absolute respect.
This is a world-class place to buy a vehicle, and I recommend going nowhere else. If you want a clean, straightforward deal from true professionals, Shottenkirk is the only stop you need to make.
Thank you Josh (Best Salesman), the awesome Sales Manager, and thank you to the entire team! 🤝
P.S. As you know, I perform a thorough pre-purchase inspection. I perform about 10 of these professionally each week of the year. That is 520 people I will tell in the next 12 months, to look nowhere else, and that's the honest truth! I am so impressed. 👌
What a great experience. Was sent to Shottenkirk after submitting a surgery through KBB on my trucks value to sell. The offer looked reasonable to me so I wanted to see it through.
The process was great. I met 2 Tom's; 1 was the guy I sold my truck too and the other was his manager who subsequently gave me a ride home. Great time at the dealership and will for sure be going back.
Found the 2026 Silverado I was looking for, made the purchase over the phone. But when it was delivered to me in WI there was no Title/ Registration for me to get it registered. Called the dealer, nobody seemed to have an answer. 2 weeks later STiLL no Title. VERY POOR Customer Service after the sale. Totally DISAPPOINTED!!
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Carlton Vinsick
Sep 24, 2026
They manipulated me.. lied about the loan details..I never recieved a copy of my contract and have asked multiple time..I highly recomend stew hanson.. stay clear of shottenkirk..update: i have stopped in there 4 times they said they would work things out... lies.. lies lies.. very unprofessional..ive called the attorney general...this place is a scam..