Brand Certified
Pilot Travel Center
3.6(801 reviews)
Certified by Pilot Travel Center • Sep 06, 2026
Business Details
11957 Douglas Avenue, Urbandale, IA
50322, United States
Certified by Pilot Travel Center • Sep 06, 2026
(515) 276-1509
Certified by Pilot Travel Center • Sep 06, 2026
https://locations.pilotflyingj.com/us/ia/urbandale/11957-douglas-avenue
Certified by Pilot Travel Center • Sep 06, 2026
About
Certified by Pilot Travel Center • Sep 06, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Urbandale, IA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Sep 06, 2026
Hours
Certified by Pilot Travel Center • Sep 06, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
9/7/2026Closed
10/12/2026Closed
10/31/2026Closed
11/11/2026Closed
11/25/2026Closed
11/26/2026Closed
11/27/2026Closed
12/23/2026Closed
12/24/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
3.6
801 reviews
5 stars
323
4 stars
164
3 stars
111
2 stars
58
1 star
145
- TRTheresa RossSep 6, 20265.0Jesse was the only person working in the store. He was stocking the cooler up front and greeting people as they walked in. Store was very clean. I’m send this review because of the attentiveness and excellent customer service he provided to everyone in the store. Outstanding Jesse!!!
- MSMr. (Sweet)Sep 5, 20263.0This place only offers Fuel and parking the coffee is the same as all truck stops but available no restaurant or any real food to speak of don't judge a place by its parking, lots of parking nothing to eat small parking lot seems to have the restaurant relatively new lots of space new building or renovated
- DDDavid D.GAug 30, 20261.0I got at 5pm on 8/27/2026 to reset my 10 hour. And i got some hot dogs and sausage was not cook or it was old and at night i was with alot of stomatch pain and the other day i went to a clinic and they find me a infection, hope pilot do something about how they train the personal
- LALeah AndersonAug 30, 20264.0It has lots of drinks it boasts 350 parking spots and on weekend its almost at full capacity.washer n dryers up n running.diesal pumping coffee brewing..i left a pilot 15 mls from here angle park incept the last row..this has lots of prime parking spaces.guessing some free.not 4 sure.
- BBBranAug 13, 20265.0⭐⭐⭐⭐⭐ Great experience at the Pilot in Urbandale, Iowa! This is a convenient stop for anyone traveling through the area, especially professional drivers who spend a lot of time on the road. The location is easy to access, making it a great place to stop for fuel, food, drinks, snacks, and all the essentials you need before getting back on the highway. The facility was clean and well maintained, and the store had a good selection of items. The staff was friendly, professional, and helpful, which always makes a stop that much better. After spending hours driving, it’s nice to pull into a travel center where you can take a break, stretch your legs, grab something to eat, and get back on the road without any hassle. Overall, this Pilot provided exactly what I look for in a good travel center: convenient location, clean facilities, friendly service, and everything you need for a comfortable stop. I had a great experience and would definitely stop here again when passing through Urbandale. Highly recommend this Pilot to fellow travelers and truck drivers! ⭐⭐⭐⭐⭐
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Urbandale offer?
Pilot Travel Center offers fuel options including gasoline, diesel, and DEF, clean restrooms, showers, overnight parking, Wi-Fi, fresh foods, snacks, drinks, and a drivers lounge.
What are the operating hours of the Pilot Travel Center in Urbandale?
The Pilot Travel Center in Urbandale is open 24 hours a day, 7 days a week, every day of the year including holidays.
Are showers available at this Pilot Travel Center location?
Showers are available but we recommend contacting the store directly or checking the store locator to confirm shower availability and prices at this location.
Can I reserve parking in advance at the Pilot Travel Center in Urbandale?
Yes, you can reserve parking using the Pilot company's Reserve Now app or website link provided in their action links.
What payment methods are accepted at this location?
Accepted payment methods include American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Does this location offer CAT scales for trucks?
Yes, all Pilot Travel Center locations, including Urbandale, have CAT (Compliance, Assistance & Training) scales for truck weighing.
Which nearby restaurants can I visit before or after stopping at the Pilot Travel Center?
Nearby restaurants include Subway, Angelo's Pizza and Cafe, Jimmy's Pizza and Ice Cream, Santino's Italian Ristorante, Mama Lacona's Restaurant & Lounge, and Cancun Grill And Cantina, offering a variety of options from sandwiches to Italian and Mexican cuisine.
Are there other nearby travel or truck-related services near Pilot Travel Center?
Yes, nearby you can find a CAT Scale location and Schneider truck parking for freight and cargo services, useful for professional drivers and truckers.
What nearby fitness and wellness options are available around Pilot Travel Center?
Close by are fitness-related places like Goals In Motion gym, Farrell's Martial Arts, and dance schools including Iowa CATS Dance Company and Dream Dance Company for wellness activities.
How can I contact the Pilot Travel Center in Urbandale for more information?
You can call the main phone number at +1 515-276-1509 or email TravelCenter.373@pilottravelcenters.com for inquiries.
Brand Certified Facts from Pilot Travel Center
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Certified September 06, 2026Yext Knowledge Graph
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