Ignition interlock device installations usually take 1-2 hours at your local Official Intoxalock Location, depending on the make and model of your vehicle. You can either wait for the installation to be complete in a waiting area or can drop off your vehicle for pick-up later.
Brand Certified
Intoxalock Ignition Interlock
4.1(31 reviews)
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Business Details
7038 Douglas Ave, Urbandale, IA
50322, United States
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
(515) 461-2912
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
https://www.intoxalock.com/locations/ia/urbandale/7038-douglas-ave-4759
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
About
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Car Inspection StationIntoxalock
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Urbandale, IA is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand IA interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a IA expert.
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- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Hours
Certified by Intoxalock Ignition Interlock • Jul 05, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 3 items
Reviews
4.1
31 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars0
1 star
6
- JJJoyce2 days ago1.0These people are crooks. I was locked out for no reason. ‘They’ said I missed a random test (I did not) or I tampered with it, (I don’t even know how to open the hood of my vehicle). Plus when I called ‘they’ told me to open the hood and do something with the negative battery thingy. That sounds like they wanted me to ‘tamper’ with it. I swear all they want to due is screw people. English is not the first language of anyone who answers the phone. I had to take it to a service center and they told me Intoxalock was going to pay for it. Intoxalock told me to send in my receipts and they would. I sent it in and they denied the claim. When I called and asked to speak to a manager I was put on hold and then disconnected 5 times.
- KJKylie JoApr 24, 20261.0ive been trying to get a refund since before the outage and now there claiming I missed an appt that was supposed to be canceled and I was supposed to receive multiple call back and never did. its the customer service number on the website that's done all off this
- PAProbably a fake account.Mar 30, 20261.0I feel like they remotely killed my battery the day after I requested removal on purpose to cause me to get a violation. My story isn't the only one out there. Just look at all the fake accounts that they have giving them reviews. I feel like this company preyed on me because I made a mistake. Ridiculous fees, terrible foreign customer service and this device is dangerous to use on the road. Their extremely difficult rolling test is so much more dangerous than texting and driving. It makes you light headed and it screams at you. The mouthpiece falls out out of the blue and I dont see anywhere in their contract anything about having to buy a separate battery charger for my vehicle but youll need one if you have it. To anyone else having to overcome this mountain of greed I heed warning. This company is the biggest red flag that ive ever seen.
- LBLoretta BergezFeb 23, 20265.0James was very accommodating for install and did great job!
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock in Urbandale, IA provide?
They offer installation, calibration, and removal of ignition interlock devices (IIDs) to help you comply with DUI laws and get back on the road.
How do I use the ignition interlock device installed by Intoxalock?
You need to blow into the IID before starting your vehicle. If no alcohol is detected, your car will start. Periodic retests occur during driving to ensure compliance.
Where is the Intoxalock Ignition Interlock service center located in Urbandale?
The service center is located at 7038 Douglas Ave, Urbandale, IA 50322, USA.
What are the business hours for Intoxalock Ignition Interlock in Urbandale?
The location is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends. Online services are available 24 hours a day.
How long does installation of the ignition interlock device typically take?
Installation usually takes 1-2 hours depending on the vehicle, and certified technicians provide training on device use during the appointment.
What payment options does Intoxalock Ignition Interlock accept?
They accept American Express, Check, Discover, Financing, MasterCard, and Visa for payments.
What should I do if I fail a breath test on the Intoxalock ignition interlock device?
If you fail a test, your vehicle will not start and the event is logged. You may retest after a short wait if no alcohol is detected. Follow state regulations to stay compliant.
How can nearby places like Fusion Auto Sound assist me when visiting Intoxalock in Urbandale?
Fusion Auto Sound nearby can assist with car stereo installation and automotive repairs, making it convenient to handle multiple vehicle needs while visiting Intoxalock.
Are there any places near Intoxalock Ignition Interlock where I can grab food or drinks?
Yes, places like Finns Pub, Mickey Finn's, Dairy Queen, Big Sky Bread Iowa, Purl Cafe & Tea Room, and PerKup Cafe are nearby for dining or refreshments before or after your visit.
What financial services are available near Intoxalock Ignition Interlock in Urbandale?
Nearby financial services include GreenState Credit Union, Western Union, and DigitalMint Bitcoin ATM Teller, offering convenient options for your financial needs.
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