Dale Howard Auto Center of Iowa Falls

Reviews

• RB

  Roger & Linda Bush

  1 day ago
  5.0
  Most painless vehicle buying experience ever!! Working with Timmy & staff was a very positive experience and we appreciated how patient he was with our questions and test drives and not pushy at all about buying. And agreeing on a price went surprisingly smooth. Thank you!
• AH

  Andrew H

  5 days ago
  2.0
  The salesman, Jean was great to work with. No issues there. The finance guy, however, was not. Besides the usual push to upsell a warranty and not wanting to take a "no thank you" in response...I was an out of state buyer and he was going to, "make my life easier" by sending me an Iowa title and a check for the tax/title/license in my state. (Basically, they didn't want to deal with out of state stuff even though it's all online and super easy). That didn't bother me, as I don't mind taking care of the registration myself. Here's another problem though. I'd asked for the amount for the tax/title/license ahead of time as I was going to pay that instead of rolling it into my loan. The finance guy said the loan company wanted it rolled in to "safeguard their loan". Whatever. I confirmed they were going to mail me an Iowa title and a check for the cost of tax title license. Finance guy confirmed that was correct. A few weeks later when the check arrived, it was about $500 short of what the actual tax/title/license was. I reached out to Jean, the salesman and he said he'd have the finance guy call me. Several weeks later...nothing. Now when I email I don't get a response. Overall, 4.5 stars for sales. -4 stars for finance.
• SB

  scott bumsted

  May 7, 2026
  5.0
  Always get top notch service and just traded and got great service to make the deal work for me
• LA

  Lori Anderson

  Apr 20, 2026
  5.0
  Really good experience! Working with Chuck Steckelberg and other staff was very pleasant. They made the buying process much easier and faster then the majority of my buying experiences in the past. Will definitely go back to them in the future!
• HC

  Highland Golf Club

  Apr 16, 2026
  5.0
  From initial conversations to the end of our purchase Bill and the people at Dale Howard did a great job of keeping me informed of the process and covered every question we had. Thanks to Bill and Dale Howard for working with Us.