Bill Colwell Ford Service Department proudly serves Cedar Falls, Waterloo, Parkersburg, Hudson, and the Cedar Valley with award-winning automotive care. Our factory-trained technicians service all Ford models, including F-150, Super Duty, Escape, and Explorer, using Genuine OEM Ford Parts and the latest diagnostic tools. From oil changes, brakes, and tires to warranty repairs and recalls, we handle it all. Enjoy flexible scheduling, a comfortable waiting area, and loaner or shuttle options. Since 1984, we’ve delivered expert service with a friendly, family-owned touch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.