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Intoxalock Ignition Interlock

4.2
(17 reviews)

Business Details

3454 3rd Ave, Council Bluffs, IA
51501, United States
(712) 574-8080
https://www.intoxalock.com/locations/ia/council-bluffs/3454-3rd-ave-5296

About

Car Inspection StationIntoxalock
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Council Bluffs, IA is here to help you get back on the road after a DUI. Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand IA interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a IA expert.

Details

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  • Onsite servicesAvailable

Location

Intoxalock Ignition Interlock
3454 3rd Ave, Council Bluffs, IA
51501, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Products & Services

1 list · 3 items

All Locations Services

3 items

Ignition interlock device installations usually take 1-2 hours at your local Official Intoxalock Location, depending on the make and model of your vehicle. You can either wait for the installation to be complete in a waiting area or can drop off your vehicle for pick-up later.

Depending on which state you live in, you will need to have your device calibrated every 30 to 180 days. These calibrations make sure your device accurately reads and records your breath alcohol concentration with every sample you provide.

Removing your ignition interlock or breathalyzer device is easy. Your installer will remove the device and will mail it back to Intoxalock for you. It's important that only your Official Intoxalock installer disconnect your ignition interlock device.

Reviews

4.2
17 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • DD
    Ddieatrick
    1 day ago
    5.0
    A great place Ronnie’s I know what he is doing and I recommend everyone to go there.
  • AD
    Amadou Clédor Diop
    Jul 1, 2026
    1.0
    began displaying an airbag warning indicator. This is a serious safety issue, and I brought it to your attention expecting a timely and appropriate resolution. Unfortunately, the matter has not been properly addressed or resolved. Due to the lack of satisfactory action taken to correct this issue, I am pursuing legal action to seek resolution and accountability Just now to talk to customer service care and got hang up
  • RL
    Robin Loring
    Jun 18, 2026
    1.0
    Terrible customer service. Have had to call multiple times since installation for faulty device and have not got anyone that speaks clear understanding English. Driving down the road and retest came up, tried multiple times and it said try again. All of a sudden lockout appears on screen the immediately following was try again and so I did and it went through. Now they are charging me a lockout fee of over $79. Seems to be mostly in hot weather at start up it will say try again multiple times. Have been late to Dr appointments and work because of their faulty equipment. Sent back their keeper and they received it on June 3 and they charged me for it on June 11. Have insisted on refunds for both charges, but hasn't been done yet stay far far away from them! Well, just happened again tonight. Went to leave work and device said try again 5 times. Didn't want to get another bogus lock out, so called Intoxalock customer service and agent hung up on me because I was explaining this happens quite often and I didn't want to get another lock out. Another person that doesn't speak very good english. Called back and got a gentleman that couldn't speak good english, but was very polite and said there was nothing he could do. Asked him if I kept trying if I would get a lock out. He assured me that it would not do that as he did something that wouldn't allow that. Said to call back Monday so they could schedule an inspection, I advised I work 2 jobs and it's hard to do that without missing work. He apologized and said nothing could be done. After I hung up I tried it again and it accepted it. Am I paranoid or do they have the ability to cause these failures to get you for the lock out money? My pre trial is in a couple of weeks and I am going to show the Judge all of the issues I have had and that they are giving violation reports that are bogus. The first review I gave they got back to me and said to call them or dm them. Had no info as to where to dm and went to call the number, now I can't get back into their reply. What a crock this is!!! Something needs to be done!!!

Frequently Asked Questions About Intoxalock Ignition Interlock

How does an interlock device work?

An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.

What is the cost of an ignition interlock device?

The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.

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