Enterprise Rent-A-Car

Reviews

• LM

  Luis Macias

  May 13, 2026
  5.0
  Shout out to Andrew!! Amazing to work with
• KC

  Kena C

  Mar 15, 2026
  5.0
  I cannot express how satisfied I am with Enterprise at the CID location. They have been extremely accommodating with my rental and made the proper modifications due to weather. I would like to specifically mention Dillon who helped me resolve some issues I had with the modifications. And I’d also like to mention the girls at the counter, Hannah, Alyka, and one other girl I forgot the name of (sorry!) Everyone is always very nice and professional. Lacey at customer service also delivered great service. I have been using this enterprise location multiple times for the past 2 years, and I have never experienced anything negative. Thank you!!
• FB

  Faith Binder

  Jan 24, 2026
  1.0
  Supports Ice
• AG

  Alex Gaffney

  May 27, 2021
  1.0
  If i could rate this place a zero, i absolutely would. The lack of communication between employees and other branches cost me personally over $250. First, they allowed for me to have a dog with me. But, they never communicated that if they deemed the shedding of the dog "too much" they would need to detail the car. After reading the terms and conditions multuple times, theres no where in there that states that beside being deemed "mechanically undrivable", which of course fur has nothing to do with that, I would have detailed the car myself if i had known, especially since i returned it early. I would have cover the ONE seat my dog sat in so any shedding onto the seat would have been prohibited. There were other courses of action that could have prohibited this problem, but because of the ZERO communication I recieved on this topic, the renter and the CONSUMER is the one paying for THEIR mistake. Makes me wonder what else theyre taking advantage of.
• FS

  F Smith

  Dec 22, 2014
  1.0
  I rent from Enterprise every week. I have always had great service until I rented from this location last week. I rented here and dropped at Moline Airport. They charged me a rate of 211.00 for a day rental. When renting airport to Airport I have never had a one way charge until this time. I call the Moline Enterprise location and the agent was going to change my bill for just a one day rental and remove the drop fee but the system would not allow the change. She instructed me to call Cedar Rapids and they would have to change the rate. Called Cedar Rapids and they refused to change the rate. I'm a Platinum enterprise customer and my office rents from Enterprise but after this experience my office will now be renting from Avis. Enterprise you can thank you Cedar Rapids location for loosing you a lot of business.

Frequently Asked Questions About Enterprise Rent-A-Car