Pearl City Transmission

Reviews

• JH

  John Henley

  Feb 8, 2022
  5.0
  During some very trying times, PCT was very easy to work with and did a quality job quickly to repair and replace multiple issues on my truck including transmission and other 4x4 components. These guys are talented, and guaranteed the work on my lifted truck. I’ll return here if I ever need repair again on my trucks.
• WT

  w t

  Jan 28, 2022
  4.0
  Great service. Roughly 2 week wait for appointment. They do a great job and are friendly. If you need the work, don't hesitate make the appointment.
• SS

  Sandra Streiff

  May 18, 2021
  4.0
  I had great service and they did a good job on my Explorer. Definitely recommend if your car needs work done on it.
• TP

  Thomas Pirog

  Aug 25, 2018
  1.0
  I would never recommend this shop to anyone. My stupid 3rd party insurance company denied my auto claim and these guys charged me 1500 just to put the trans together to tow out. I had 5 other shops tell me they would have installed a used transmission for me for 1000 plus the transmission. First I asked him if he wanted to buy it for 1500, the cost of the "repairs" and he said yes. Then a couple days later he said no he wanted his 1500. These yahooos told me it would be another 900 on top of the 1500 to put in a used transmission plus the cost of the part. Meaning it would cost 3000 for a transmission replacement that 5 other shops told me 1000 in labor max. I was trying to sell the car or decide to replace the transmission and he wouldnt stay open past 5 to let people take a look at it, he wouldnt help me out at all and even denied letting people in "his shop" for "insurance " reasons. He is a nice guy, nice shop but only cares about being nice to take you for as much money as humanly possible. Stay away at all costs. ********************************************************* Since the owner replied Ill add in an Edit! 1. The shop said they would buy my car for $500, well below what they would part it out for, then a week later the owner said never mind. (Because I said other people were offering me 2k and he knew he couldn’t screw me over) 2. The people who were looking at buying the car were originally told they were not allowed to view the car so I had to plead with the shop to allow them to look at it. The owner said “due to insurance reasons they cant come in the shop” then he “allowed them” so is it against your insurance to allow them and you eventually break your own rules OR were you lying and just trying to make it hard for me to sell it? Either way you did what you could do to block potential clients from looking at the car. 3. The shop told me it would be another 1,000 to install a used transmission when they already had the old one out, how would it cost almost more to install a new transmission when all they had to do was hook up the transmission? Money Grab 4. I tried to tell the owner put the car together and make it towable for over a week however he “went out on vacation” and didn’t return any calls, I have my call log to your shop asking for someone to call me back. He sat on it so he could charge me “fees” 5. They charged me another 400 to “make the car towable” and they told the person buying the car it would be towable. When he showed up with tow straps the owner of the shop just put the transmission in the trunk and locked the door, meaning the batter was unhooked and the inter car was 100% inoperable thanks to them NOT putting anything together like they said they would and CHARGE me for. Luckily the guy who bought it was patient and got a tow dolly to get it to his house. 6. The person who bought the car was a very nice military guy who new his stuff. Luckily he knew that the shop tried to KEEP some of my parts so they can SELL them for a profit. Had the guy who bought it not have immediately took the transmission out of the TRUNK and make sure all the pieces were there the shop would have essentially STOLEN over $500 in parts. 7. I said up front that I was iffy on the Third party warranty and my suspicions became evident during this whole ordeal and I wont be buying another extended warranty again, however I was not told at the beginning of this ordeal that A. The owner was going to NOT allow people to come in the shop to look at the car B. The owner could have put a used transmission in the car for 1000 TOTAL (He told me that AFTER he charged me 1100) C. The owner tried to STEAL the core and other parts of the car Again, these shop owners were nice at first, however once they had my car apart it was apparent they were just nickel and diming someone. Then at the very end they tried to STEAL my parts.
• DW

  Dan Wong

  May 1, 2018
  5.0
  Fast, friendly service by subject matter experts. Priced just right.

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