AutoZone Auto Parts

Reviews

• EL

  Emma L

  2 days ago
  5.0
  We can’t thank the team at AutoZone enough for their incredible kindness and customer service. Our rental car unexpectedly broke down at a nearby gas station while we were on vacation in Kauai, and one of the employees went above and beyond by coming out to help us. He ran diagnostics on the car and took the time to explain what was going on, even though we weren’t regular customers and were just stranded travelers. His willingness to help turned an incredibly stressful situation into one that felt manageable. It’s rare to come across people who are so genuinely kind and generous with their time. We don’t know how to repay his kindness, but we hope this review lets others know what an amazing team they have. If you’re in the area and need auto parts or assistance, I highly recommend this AutoZone. Thank you again for helping us when we needed it most!
• PP

  Prepping For Paradise

  Apr 24, 2026
  5.0
  I was shopping in Lihue on a evening and noticed my right head light was out. I live in Wailua, I knew I didn't want to drive back home and possibly be ticketed and for road safety, for having my right headlight out. I went to AutoZone, in Lihue and was greeted and assisted in a very timely manner. A young man by the name of Kingston was at the desk, it got the lightbulb that I needed, I asked him if he could please help me, and place it in the car for me, so I would not have to drive home with the one headight out, he asked another person, her name was Ciana if that's okay, she gave him the option to decide and Kingston was very gracious to follow through with my request for assistance. Ciana was very nice & she came outside to the parking lot, to my vehicle & helped Kingston. They were both friendly, knowledgeable, professional and delivered outstanding customer service, their both great assets to AutoZone Auto Parts, Lihue, Kauai.
• DF

  Dan Fisher

  Apr 17, 2026
  5.0
  I needed a battery for my keyless entry car fob. The counter employee not only quickly found the right battery, then without my asking, he installed it for me. That’s incredible customer service, thanks Judah! There are many auto parts stores in Lihue, because of this employee, I will only visit this one from now on!
• CS

  Carol S

  May 3, 2025
  5.0
  I had to exchange an item. Judah was very nice, courteous, and helpful. Judah answered my questions, and made sure the new item was working correctly before doing the exchange. Process was quick, I was impressed. Have purchased other items from Auto Zone, Lihue, and service was great.
• LS

  Leon Stopak

  Dec 18, 2024
  5.0
  Had good experience buying parts - messed it up and they exchanged it no issue with the warrantee. Got sound advice from Cobra, Braxton, Alohui and the rest of the team there. Thanks a lot!

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