Windward Dodge Chrysler Jeep RAM

Reviews

• KL

  Kerry Luke

  3 days ago
  5.0
  I called to Windward Dodge Chrysler Jeep Ram to schedule a safety inspection for my Dodge Grand Caravan. The process was very quick and simple. I didn’t need to wait when I took my van for the inspection, and was it completed much quicker than I thought it would take. I will continue to have my safety inspections done at Windward Dodge Chrysler Jeep Ram.
• VL

  Victor Legaspi

  6 days ago
  3.0
  Outstanding staff. Everyone was very helpful. The product purchased was just the product purchased. Nothing special. The cost of product and service? Absolutely ridiculous. OVER $800 for 2 FOBs and programming of...
• KL

  Kagaka Lua

  Aug 22, 2026
  5.0
  Just got a car from them, and thank you so much for making the process easier for me. Both manager and sales person name Drew really made it happened for to be able get a car that meets my needs. Highly recommended to anyone on island to visit and allow them to make the experience well worth both your money and time.
• CC

  Cynthia Cantu

  Aug 13, 2026
  3.0
  ‼️Update ‼️ I would like to to say afyer reading the review Mike from Jerry V did reach out to me and went above and beyond to make the situation right and repaired my key as originally promised, as well as paying for the updated registration. I truly appreciate Mike for reaching out and making things right. Worst place I’ve ever purchased a car from. I truly felt lied to and manipulated, and the biggest mistake I made was doing business with a place I believed I could trust. I purchased a vehicle in February after seeing the photos online and really liking the car. Unfortunately, I wasn’t able to see or inspect the vehicle before signing because I was told it was still being worked on. I needed a car and trusted that everything was as represented. After picking up the vehicle, I discovered that the safety inspection was outdated and the key was not fully functioning. I was told they would take care of both issues, but they needed to order parts for the key and have me return for the safety inspection and key repair. I also discovered that the mileage was significantly higher than the mileage I was originally told. That was another major issue and left me feeling that the vehicle had not been accurately represented. When I followed up about the key, I was told that because the key could still start and lock the car, they would not replace it. I reminded them that I was originally told they would fix the key and that the unlock button had never worked properly since the day I purchased the vehicle. Instead of honoring what I was told, I was given the name of a locksmith/key person and told to have it handled myself. Now I’m going to be out $380 for a replacement key, because simply replacing the key face, as they suggested, was not an option. To make matters worse, I purchased the vehicle in February and didn’t receive the updated safety inspection until August. This entire experience has been extremely disappointing. I went into this purchase believing I was dealing with people I could trust, and I regret not being more cautious. My advice: stay away from this place. And if you decide to do business with them, get absolutely everything in writing. Don’t rely on verbal promises or assurances. This was a huge lesson for me, and it’s something I will absolutely do differently in the future.
• JK

  Jessica Kakelaka

  Aug 1, 2026
  1.0
  Worst service experience I’ve ever had. I scheduled a diagnostic, was not told that I would have to leave it overnight until my boyfriend dropped it off. They told him it was going to take 24-48 hours, which is a little frustrating because we are a one car family, so it would’ve been nice to plan ahead of time with having to rent a car since they don’t offer loaners. 3 days later I call in the evening time to see how things are going. Got the answer that my tech will call me back and let me know, received no call back that day. Called the next day, same answer that he will call me back before they close at 5:00pm. I wait until 4:50pm, still no call back, so I call them again. Told them the communication has been poor and if they haven’t even started on my car I’m picking it up. My tech gets on the phone and says his mechanic won’t be able to look at it until next Monday !!?? What happened to 24-48 hours??? Now it’s a week ? Why did I have to drop my car off so early if it was just going to sit there. I wouldn’t have been so pissed if they were just honest and transparent from the beginning. When I picked up my car there were no apologies for the miscommunication.

Frequently Asked Questions About Windward Dodge Chrysler Jeep RAM