Windward Dodge Chrysler Jeep RAM

Reviews

• ED

  Eugene Danielsen

  Sep 27, 2026
  5.0
  I appreciate Windward Dodge services. Took my car for minor repairs and they completed the job perfectly. Hats off service writer Seth Benson keeping informed when my car war in service for a few days.
• JM

  Justin Medeiros

  Sep 21, 2026
  2.0
  On September 14th I had my oil change and tires rotated. On Saturday September 19 I noticed fresh oil dripping under my truck, checked under my 2015 Ram 1500 and noticed oil dripping from oil pan drain plug. Call windward dodge and left message about leak and never received a call back. I call again on September 21 man answered and was told that he would have service manager call me back right away. Went under my truck and oil pan drain plug was loose read to come off. I have been serving my Ram truck with Windward dodge for at least 10 plus years.
• BC

  Benjamin Cradduck

  Sep 19, 2026
  5.0
  5 stars for both Jerry V’s Truck Center and Dealer Collision Group. I take my Ram Megacab 3500 Dually there, and it’s the only place on the island that can handle the size of my truck and do it right. David at the Truck Center is fantastic, always communicates and makes sure customers are taken care of as top priority. At Dealer Collision Group, Paul and his team go above and beyond. When a rock guard from a previous repair started peeling, they ordered a replacement without me even having to ask. That kind of service gives real peace of mind. If you’re on Oahu with a big truck and want the job done right, this is where you go.
• FA

  Francis Abellana

  Sep 18, 2026
  5.0
  If you want awesome service and a better vehicle. Then this is the best place to shop for your new or pre owned vehicle. Thanks to Kai and GM Quentin for helping me get my truck this is the second time I’ve purchased a vehicle from Windward Cutter Dodge. Just an amazing experience and thank you Jerry V 🤙 there can only be one and this is the best dealership on the island
• DB

  Dylan Bender

  Sep 12, 2026
  1.0
  I would not recommend this dealership. I bought a new Jeep here, and I’ve had two separate experiences that showed me how difficult it is to get help once there is a problem. First, as an out-of-state resident, my registration should have cost about $25. The dealership charged me roughly $500. It took more than two months, repeated calls, and multiple voicemails before I finally got the money refunded. The second experience was worse. My Jeep has the factory Gorilla Glass windshield, which carries a 2-year Mopar limited warranty. After the windshield was hit by a large rock on the freeway, I contacted the dealership to have the warranty evaluated. I dealt with Seth. He said he was unfamiliar with the warranty and asked me to send him the Mopar PDF explaining it. I did. After that, he stopped responding. Calls went unanswered. Emails went unanswered. Voicemails were not returned. Meanwhile, the crack continued to spread. Eventually I reached a salesperson who told me I should consider postponing my already-scheduled insurance replacement so the dealership could have a chance to make it right. I was told someone would call me the next morning. No one called. Thankfully, I kept the appointment and had the windshield replaced through insurance. When I called the dealership again afterward, they still had no answer. I was told Seth was “really busy and hadn’t been able to look into it,” despite the fact that I had already sent him the warranty documentation and had been trying repeatedly to get a response. That was the point where I was done. A dealership can make a mistake. What matters is how it responds afterward. In my experience, getting this dealership to take ownership of a problem required constant chasing, and on the warranty issue I was simply ignored until I had to handle it myself. I would buy somewhere else.

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