SIXT Car Rental - Kahului Airport (OGG)

Reviews

• JV

  Jana Vavrinyuk

  2 days ago
  1.0
  We picked up a car at Maui airport and it was extremmly dirty. I would even go as far as saying it was not cleaned inbetween renters. It was sandy and dusty inside, we found crumbs and sticky resedue all over the seats and inside of the doors. Not even to mention the outside of the car. We have never experienced something like this before.
• JB

  Jeff B.

  3 days ago
  1.0
  Deeply disappointed with this branch and the overall experience with SIXT. Make sure you take pictures of any damage BEFORE you leave the lot. Shortly after returning home, I received a notice that new damage had been found on the car and asking if I knew anything about it.  The damage was there before I rented it and I took a picture before leaving the lot.  Upon returning the car, the agent asked me about the damage and said it "wasn't in the system". I showed him the picture (with date stamp) to the agent and he copied and uploaded it to the system and said it should be sufficient to prevent a false damage claim.  Yet still, I received the email (with the copy of my picture as evidence of damage) and I needed to upload the picture to their system to provide evidence that the damage was already there.  I'm including the picture in case anyone else experiences the same issue with the same car. Shortly after that they closed the case. Another troubling issue is the agent added supplemental insurance even though I verbally declined it (as I've done for the past 30 years). I did not catch it before signing the agreement, so unfortunately, this cost me an additional $280. In summary, I do not recommend this branch. But if you do go with SIXT, make sure you check the agreement closely before signing and take pictures of ALL damage before leaving the lot. If I had not, I would be looking at additional unjustified charges like I've seen in many other posts on Google and Yelp.
• ZZ

  Zach Zeman

  Aug 27, 2026
  5.0
  Vehicle line is incredible! I didn’t get the vehicle I booked initially but I got an equally great one. However, it did seem like it needed a good service and the drive of it wasn’t the best. Sixt took great care of my party and let us swap that vehicle for one of the best in the line up courtesy of them. What started a little rough at the start of my trip, they exceptional handle this and resolved it with shining colors! Going to rent from them all the time!
• DA

  DJ A.

  Aug 24, 2026
  5.0
  Lory, who helped us check in and get our rental, was absolutely wonderful! She was so welcoming, kind, and sweet. She’s very knowledgeable about the area and gave us some great recommendations for places to see and visit while staying in Maui. We’re really pleased with her service and truly appreciate how helpful she was. We also love using SIXT for our rental cars wherever we travel. Thank you, Lory, for helping make our Maui trip even better! 🌺🚗
• MP

  Mike Pope

  Aug 23, 2026
  5.0
  Roelen went above and beyond to make my SIXT Maui experience exceptional. As a SIXT Diamond member, I really appreciated the extra effort he made to ensure I received the exact car I had requested. He had clearly tracked my flight and even recognized me as I walked through the door, which made the entire check-in process feel personal, efficient, and seamless. After getting everything taken care of, Roelen also walked me out to the car to make sure I was all set. His attention to detail, professionalism, and genuine hospitality made a huge difference after traveling. Thank you, Roelen, for making the rental experience so easy and for providing outstanding service.