Volvo Cars Honolulu

Reviews

• TJ

  TR Jackson

  2 days ago
  1.0
  Customer service at this dealership is quite poor. It’s difficult to get someone to answer the phone and they don’t return messages.
• JP

  Jaybird Price

  May 8, 2026
  5.0
  Our family had an Awesome experience with Dennis and Darryl in picking out our new Volvo. Both of these Gentlemen will help your family and are very patient and professional in your selection process. We shopped for a new vehicle for over a year…. And they were always polite, professional, and ready to serve us in the purchasing process . Thank you both Dennis and Darryl!!!
• YI

  yingying ruan (Ivy8023)

  Mar 27, 2026
  5.0
  上周六刚提了 XC60 多得 Girlie 接待和介绍，服务很好，很专业，她是一个很健谈和贴心的女生，给她点赞👍
• JJ

  Justin

  Jan 6, 2026
  5.0
  Purchased a Volvo from this location and it couldn’t have gone better. Best dealership experience I’ve ever had. Dennis & Darryl were top notch making sure we were kept informed, provided accurate info without the typical dealership runaround, and ensured the process went smoothly. 10/10 would recommend to anyone seeking a new Volvo. Ask for Dennis!
• CG

  Courtney Gonzalez

  Dec 11, 2025
  3.0
  I want to start by expressing my appreciation for the sales team—they’ve been fantastic, providing great customer service from the very beginning. I absolutely love my Volvo, which I bought in June. However, I’ve encountered significant challenges with the service department. After the check engine light came on in my nearly brand-new car, it took almost three months to secure an appointment. I finally had my appointment on November 17th, and while I was initially told the issue was resolved, the light came back on just 20 minutes after I left the dealership. I was informed that a part needed to be ordered and that it should arrive within a week. Unfortunately, it’s now been four weeks without any updates, and my calls—including voicemails—have gone unanswered. As someone who works in customer service, I find this experience quite concerning. I was excited about my transition from Honda and Volkswagen to Volvo, and I believe that timely care for a brand-new vehicle is essential. I hope to see improvements in communication and service moving forward.