Pacific Honda

Reviews

• WL

  William Lau

  1 day ago
  5.0
  I have been bringing my 2020 Odyssey here for service since new and it’s always been an easy straightforward experience with the service team. Already a reliable car, the car still needs regular maintenance and I have no problems bringing my car here as thsi dealership is not a stealership! Nothing that is worked on that isn’t actually needed. Will continue to bring my Honda here as long as I own it!!!
• MB

  Marilyn Billingsley

  2 days ago
  1.0
  The car was returned with the job unfinished. A new battery was installed, but the "charging system malfunction" indicator persisted on the dashboard. When I opened the hood to inspect the battery installation, I noticed that the sensor connection to the negative terminal had not been connected. After I plugged in the sensor connection, the malfunction indicator disappeared. For many customers, this would have required a return to the dealer to have the deficiency corrected. There is no excuse for such sloppy work - everything should be double checked before the vehicle is returned to the customer!
• AM

  Allen Mejia

  May 13, 2026
  5.0
  We had a phenomenal experience at Pacific Honda. We were in need of a new family car, with my partner’s car being broken down (a sedan), and having a 5 year old and two on the way. On a Friday night, we decided to stop by pacific Honda to take a look at the 2026 Honda Odyssey. We set an appointment that night with Adam just to look around. Great guy, awesome customer service. We loved the Odyssey. So we set an appointment for the following day on a Saturday to test drive and then later purchase the car. Adam was currently with a client so we were assisted by Stanley Lum, who is known as their OG Salesman and gave us an exceptional experience also. He was very helpful and got us a good deal on the brand new Honda Odyssey. We were later assisted by their finance manager, Jordan who we are so grateful for because he was able to get us a lower and better rate than what our credit union had to offer (crazy!). Good credit is important guys! Nevertheless, highly recommend purchasing a vehicle at pacific Honda and getting assisted by either Adam or Stanley. Thank you all, we love our new van 🤙🏻😊.
• KW

  Kaipolani Bailey Walsh

  May 10, 2026
  5.0
  Authentic and Positive. I recently purchased a pre-certified Honda Civic from Pacific Honda, and I honestly cannot say enough positive things about my experience. To give some context — I had not purchased a car since 2007, and to be completely frank, I went into the process feeling very skeptical about dealerships and salespeople based on past experiences. In the past, buying a car often felt pressured and transactional, as though the focus was solely on commissions and making the sale. Once the paperwork was signed, the buyer was usually left to figure everything else out alone — financing, DMV paperwork, and all the details that come afterward. My experience at Pacific Honda in 2026 was the complete opposite. From start to finish, the entire process was exceptional. Everyone I encountered was friendly, professional, organized, and genuinely helpful. The dealership itself is clean, well-maintained, welcoming, and there was absolutely no pressure to buy. As someone who is admittedly very hard to please and pays close attention to details, I was incredibly impressed by the level of care and professionalism throughout the experience. My Sales Associate, Adam Cho, was truly outstanding. He treated me like family and made sure I felt comfortable and confident throughout the entire process. At no point did I feel pressured. Instead, Adam genuinely cared that I found the right vehicle for me and my budget. He was knowledgeable, experienced, kind, patient, and professional every step of the way. I was impressed by his genuine care and knowledge; and going the extra mile - over and above in every detail of the process. I was interested in purchasing a Honda Civic, and Adam took the time to go on a drive with me, thoroughly explain the features, answer every question, and share his knowledge and expertise about the vehicle. More importantly, he genuinely wanted to make sure I felt comfortable, confident, and happy with my decision. The two vehicles I considered were both in excellent condition, and I ultimately chose the one that best fit my needs, preferences, and budget. Although I noticed a few minor interior areas that were missed during detailing before driving the car off the lot, it was very minor overall and did not take away from the excellent experience I had throughout the process. The financing process was also surprisingly smooth and stress-free. Jordan Nip in financing was excellent — friendly, organized, efficient, and very clear in explaining everything. I truly appreciated how straightforward and transparent the process was. Overall, my experience with Pacific Honda exceeded my expectations in every way; very happy. It completely changed my perspective on what buying a car from a dealership can feel like. I would not hesitate to highly recommend Adam Cho and Pacific Honda to anyone looking for a vehicle and a genuinely positive car-buying experience.
• KA

  Kailee Alexander

  May 5, 2026
  5.0
  I had been shopping around for a new car and keeping an eye on inventory when I found a vehicle I really liked at Pacific Honda. I called and was connected with a Senior Sales Consultant, Eric Stephens, who immediately stood out. He was responsive, provided clear guidance on financing, and sent photos right away—all without making me feel pressured. The entire process moved quickly and efficiently. By the time I arrived, the car was ready for a test drive and the paperwork was already prepared. After working through financing with Darius, I was in and out in about an hour. I love my new car and truly appreciate how fast, professional, and stress-free the whole experience was. If you want a new car, go to Eric at Pacific Honda.

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