0/5 Stars – Avoid This Goodyear Location
Based on my experience, I strongly recommend taking your vehicle somewhere else.
I was quoted more than $2,500 for parts and labor to fix a check engine light. Instead, I spent about $60 at AutoZone, installed the part myself in 30 minutes, and completely solved the problem.
If you've ever had a check engine light come on, please read this before spending thousands of dollars.
My vehicle's onboard app alerted me to a potential engine issue, so I brought it to this Goodyear location expecting them to identify the exact problem. After keeping my vehicle for several hours, they called and told me the issue could be one of three different parts. Rather than pinpointing the failed component, they quoted me over $2,500 to replace all three, plus labor.
When I reviewed the paperwork, I found that the estimate was based on one diagnostic code, yet they were recommending three possible repairs. I was also told none of the parts were available on the island, that they would need to be ordered directly from the manufacturer, would take about two weeks to arrive, and would cost an additional $250 in freight charges.
None of that sat right with me, so I declined the repairs.
I then went to AutoZone for a second opinion.
Within two minutes, they scanned my vehicle for free (Goodyear charged me $225 for diagnostics). Their scan identified one specific part associated with the code. They even explained a few things that could trigger the code without requiring any repairs.
I bought the part for about $60, watched a YouTube video, and with the help of a neighbor, installed it myself in about 30 minutes. The check engine light disappeared immediately. I've since driven more than 150 miles, and it hasn't come back.
What makes this even more frustrating is that I was told the repair would take two to three days, when in reality it took me half an hour in my driveway. I was also told the parts needed to be "freighted in," making it sound like they were large or difficult to source. The replacement part was small enough to fit inside a Pringles can.
Unfortunately, this wasn't my first bad experience at this location. During two separate Hawaii safety inspections, I was told my CV boots needed replacement. On my older vehicle, I approved the repair because I trusted their recommendation. Later, when I brought in my newer, low-mileage vehicle, they quoted me more than $3,000 for the same type of repair. After my latest experience, I have serious doubts about the recommendations coming from this shop.
Whether it's poor diagnostics, unnecessary recommendations, or excessive labor estimates, I have completely lost confidence in this Goodyear location.
I will never bring another vehicle here, and I cannot recommend that anyone else does either.
Before agreeing to expensive repairs, get a free diagnostic scan from AutoZone or another trusted source and compare estimates. Spending a few extra minutes getting a second opinion could save you thousands of dollars.