Frequently Asked Questions About Kevin's Auto & Truck Repair LLC
Are your mechanics ASE certified?
Our mechanics possess a high level of certification, including ASE certification, ensuring expert service for your vehicle.
What is your customer satisfaction policy?
We provide select product warranties and take pride in our track record of consistently satisfied customers.
How often do I really need to have my oil changed?
We recommend scheduling an oil change every 5,000 miles or every six months, whichever occurs first, to maintain optimal vehicle performance.
Do I need an appointment for repairs or maintenance?
Yes, we kindly request that you schedule an appointment through our website for all your vehicle maintenance and repair needs.
How long have you been in business?
Our establishment commenced operations in 1991, and we have accumulated over 35 years of industry experience.
How long will my repair take?
The duration of repairs varies based on the issue's complexity. Minor services such as oil changes typically require 30-60 minutes, while more intricate repairs may take several hours or multiple days. We will provide a detailed time estimate when you schedule your appointment.
Can you work on all vehicle makes and models?
We provide service for a wide range of domestic and foreign vehicles, including cars, SUVs, sedans, trucks, vans, and diesel trucks.
What should I do if my check engine light is on?
Remain calm and assess for any immediate performance issues. We advise scheduling a diagnostic check with our team as soon as possible to address the concern promptly.
Are the mechanics at Kevin's Auto & Truck Repair LLC ASE certified?
Yes, our mechanics possess ASE certification and other qualifications to ensure expert vehicle service.
What is the policy on customer satisfaction at Kevin's Auto & Truck Repair LLC?
We offer select product warranties and have a strong record of consistently satisfied customers.
How often should I schedule an oil change at Kevin's Auto & Truck Repair LLC?
We recommend an oil change every 5,000 miles or every six months, whichever comes first, to maintain your vehicle's performance.
Do I need an appointment for repairs or maintenance at Kevin's Auto & Truck Repair LLC?
Yes, appointments are required and can be scheduled through our website.
What are the business hours for Kevin's Auto & Truck Repair LLC?
We are open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and closed on weekends and major holidays.
What types of vehicles does Kevin's Auto & Truck Repair LLC service?
We service a wide range of domestic and foreign vehicles including cars, SUVs, sedans, trucks, vans, and diesel trucks.
Are there any wheelchair accessibility features at Kevin's Auto & Truck Repair LLC?
Yes, we have wheelchair accessible entrance, parking, seating, and restrooms for your convenience.
What nearby places can I visit before or after my service appointment at Kevin's Auto & Truck Repair LLC?
You can visit the Onizuka Center, a notable landmark and public service building, or the Legacy Bible Bookstore and Gifts, both located nearby.
Is there convenient parking available at Kevin's Auto & Truck Repair LLC for customers?
Yes, we offer onsite parking and wheelchair accessible parking for your convenience.
Are there other automotive services near Kevin's Auto & Truck Repair LLC?
Yes, nearby you’ll find Hawaii Collision Center for auto body work, Precision Small Engine Repair, and Kustom Exhaust Worx for customization and auto parts.
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