Pearl City Auto Works

Reviews

• KK

  Kenji

  2 days ago
  5.0
  Today, I visited Pearl City Auto Works for the first time. I was truly impressed by how wonderful and professional the staff were. The repair isn't finished yet, so I can't comment on the cost or the quality of the work. Based on my first impression, I believe they are definitely trustworthy
• DC

  Donald Ching

  Jun 28, 2026
  5.0
  Took my daughter‘s car in for a tapping noise that seems to be coming from her engine, The price that was needed to be done for this was a little more than what I wanted to pay for my daughter’s car, so I left it up to my daughter to see what she wanted to do. She didn’t have the money to fix this problem .So we ended up taking the car back with out any repairs.What I truly liked about this place they were really honest and upfront about everything. They did a full review of the car and showed all the issues that her truck had , with pictures of the problems, of now and what can happen if you don’t get this done. I really thought that they were really thorough. So thorough that I decided to take my car there to have them look at it and let me know all the issues of my car, which might be a couple . I would definitely Recommend Pearlcity Auto Works.
• MM

  MRcrunchypebble

  Jun 22, 2026
  1.0
  Took my car here for an oil change, and 5k miles later I decided to do an oil change with my friend, come to find out this shop broke my drain plug and sealed the hole with blue sealant and had to replace the entire oil pan with a different mechanic, they do not tell you if they break something and instead they cover it up to save their butts, I am never taking my car here ever again.
• JV

  J Verzon

  Jun 20, 2026
  5.0
  I took my car in near the end of October 2025, to get my AC fixed. I explained I was going on a 2 week trip and my husband would be the one to ccontact. While I was away, they contacted only my husband and arranged pick up of my repaired car with him. The service from everyone involved was courteous, professional and efficient. I even got a certificate for a free safety check! I'll be bringing my car here if I need any repairs.
• AT

  Ana Trovinger

  Jun 12, 2026
  5.0
  We've been visiting this shop for years and have always had great experiences. Whenever someone asks for a recommendation, I confidently recommend Pearl City Auto Works. The staff genuinely treats customers like family, they are honest, and never try to sell us unnecessary services. Since my spouse travels frequently for work, this is the only shop they trust to handle our car while they're away. Recently, I had an issue and was concerned about some noises coming from our vehicle. I left a voicemail, got a callback within an hour, and given our situation, they worked with us to come in to ensure everything was okay. But, just like a sickly child walking into the doctor's office looking perfectly healthy, our car didn't make the noise when it was checked, haha. The staff suggested recording the sound and bringing it back if it worsened over the weekend, as they are closed then. Also, when they don't have loaners available, they have a very reasonably priced partnership with Enterprise if a rental is needed. I'm truly grateful to everyone there for their caring and professional service. Before finding this gem, we had horror story after horror story trying to find a good shop for our vehicle. Highly recommend them here for any service!

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