Enterprise Rent-A-Car

Reviews

• CF

  Carmen Fletcher

  May 9, 2026
  5.0
  Employee was pleasant and gave as much information as possible
• ZD

  Z Davis

  Apr 30, 2026
  5.0
  Clean cars and office with quick service. I've rented from them before.And I will definitely be renting from them again.
• SS

  Steve

  Apr 30, 2026
  5.0
  Val and his crew took great care of me getting a rental car that was paid for by my insurance. Very quick, courteous and professional staff made sure that I got what I needed. Totally recommend to anyone that requires their services. Thanks again!
• MM

  marymary1274

  Apr 23, 2026
  1.0
  If I can rate a negative rating, I would. They charged me for damages I did not make. Long story short, My car was being worked on and I needed a rental during this time. Enterprise did not give me the car I was promised. Instead gave me a much bigger vehicle causing me to buy extra insurance each day. They said they should have a smaller car within a couple days and I can switch it out. After 4 days of driving it, (obviously not getting a smaller vehicle) I felt comfortable enough to take the extra insurance off. This was a Friday. The vehicle sat in my driveway all weekend. I drove it to work Monday and back. Then Tuesday, my car was ready. I drove to where my car was being worked on. I left the key with the collision place and drove my car home. I get a call that evening from a very rude girl telling me I damaged the rental. I did not! They accused me of damages I did not make and charged me $1690 to fix it. I did not have proof, so I could not fight it. They asked if I had photos... why would I have photos. Had I known this was going to happen, I would have taken photo's every day.
• NN

  Niki

  Apr 14, 2026
  1.0
  Even though I booked several weeks in advance, we were not given the vehicle we asked for nor a comparable vehicle. They attempted to give us a vehicle with a cracked windshield across the driver’s sight of vision even though it was illegal in the state we were driving in. They were not able to meet our needs and assigned us a sedan but then gave it away to another customer. After 45 minutes of waiting we were given a sedan that reeked of cigarette smoke. I declined because of the smell but they had nothing else to give us. Because we were leaving on vacation within an hour, we had no choice but to take it. The brakes were horrible!!!! They pulsated through the steering wheel and made loud grinding noises whenever we had to brake. Such a disaster of an experience. Clearly they do not inspect their vehicles, nor maintain them. We also rented a vehicle the week prior which stunk like weed. Enterprise, you don’t stand behind your vehicles nor maintain them. Telling your customers that you are nose blind is not a good way to do business. We do not recommend your company and will not be using you in the future. Do better!

Frequently Asked Questions About Enterprise Rent-A-Car