Mavis Tires & Brakes

Reviews

• AH

  Ashley Herman

  May 12, 2026
  5.0
  I had a great experience at Mavis Tires & Brakes in Union City. Donnie, the store manager, was extremely professional, patient, & transparent throughout the entire process. He took the time to explain the pricing for my tires clearly and made sure I understood all of my options without feeling pressured. The entire staff was professional, knowledgeable, & very accommodating from start to finish. It’s hard to find a team that delivers both excellent customer service & efficiency, but they definitely did. I truly appreciated how smooth and stress-free they made the experience. Highly recommend this location if you’re looking for honest service and a great team! Thank YOU!
• NS

  natasha smith

  May 5, 2026
  5.0
  Customer was great. From the time I walked in the door. Everyone in this place was friendly and helpful. They asked questions about your vehicle to ensure you’re getting the right service. Donnie saw I was standing outside and came to check on me. The guy who did the alignment for me came to ensure I was getting the right the. The female at the counter was great at customer service. You can tell there’s a level of pride and professionalism in this place. Everyone was great. Sorry I don’t know all their names. But I’m sure if you come inside this location on Jonesboro road will not be disappointed.
• AS

  ashley stewart

  May 4, 2026
  5.0
  Had a flat tire this morning and immediately called for help. I was able to get an appointment right away, and when I got there, Donnie and his crew took great care of me. The atmosphere was warm and welcoming, and the service was quick and professional. Thank you, Mavis Tire!
• KP

  Ketty Platon

  May 2, 2026
  1.0
  I had all four tires replaced at this shop after arriving with only a tire pressure warning light on. Immediately after the service, the TPMS light came on and has remained on since. When I contacted the store, I was advised to continue driving and that the issue would resolve itself—it did not. Upon returning the next day, I was told I would be charged to repair a sensor that was not malfunctioning prior to their service. I have replaced tires at multiple shops before without any TPMS issues. The lack of accountability and willingness to charge for a problem that arose immediately after service is concerning. I would expect a proper inspection or reset before being told additional repairs are required. Based on this experience, I cannot recommend this location.
• SA

  Sable Alexis

  May 1, 2026
  5.0
  These guys were amazing and really made the process smooth. Donny’s expertise was top notch and I can tell he really loves what he does. Bryce kept me on my toes & took care of his customers very well. I’m not going anywhere else but here from now on! Great job to the entire crew! Thank you again!

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