AM
Alison Major
May 7, 2026
We're liveaboard cruisers who anchored nearby and paid for dinghy dockage, showers, and laundry repeatedly over nearly two weeks. Two incidents made our stay memorable for the wrong reasons.
On a fuel, water, and pump-out stop, a non-employee reached onto our boat mid-docking (without asking) and physically removed the line my daughter was handling from our cleat. Not the dock cleat. Our cleat, on our boat. He apparently didn't like how it was rigged and decided to redo it himself, and took it upon himself to instruct me (a woman) on how to throw a line. He probably thought he was being helpful. That's exactly the problem... the assumption that the women on board must need guidance is so ingrained that most men don't even realize they're doing it. It happens at nearly every marina we stop at, and it never stops being frustrating. When we pushed back, a young staff member defended him, saying he was just "flipping it over" -- but removing a line from a moving boat caused us to drift off the dock. He (the non-employee) then refused to properly lock off the line on the dock cleat, which would have let us use it as a pivot point to bring ourselves back in, and instead tried to muscle a 20,000 lb boat to the dock by hand. We reported it to the dockmaster, who was frustrated on our behalf, so this wasn't a marina-wide attitude.
The bathrooms are supposedly cleaned weekly. In nearly two weeks, we saw no evidence of it, and the shower floors were getting genuinely unacceptable by the end of our stay. When my husband went to the office to let staff know, a second non-employee (who seemed to have the run of the place despite not working there, as we've seen him around) inserted himself into the conversation and repeatedly interrupted. He asked, rudely, whether we were transients, then told us that dirty bathrooms should be "good enough" for dinghy dock users (remember, we were paying to use the dock and facilities...). My husband tried to stay calm until the constant interruptions made that nearly impossible. The young male staff didn't de-escalate. They piled on with dismissive comments, acting as a peanut gallery rather than showing any interest in the feedback or the paying customer's experience.
Both non-employees seemed to carry significant influence over the young male staff, and both treated transient customers as less deserving of basic respect and clean facilities. Those same staff members were sitting around chatting with them while the bathrooms went uncleaned, sticks and floating debris built up within the marina slips, and loose trash collected around the property. The women staff we encountered were consistently great. This was a specific pattern, and other cruisers (especially women aboard) deserve to know it exists.