Enterprise Rent-A-Car

Reviews

• SM

  sayyid muhammad

  4 days ago
  1.0
  I unfortunately have to go here quite often to pick up car either for work or other things. They are extremely unprofessional and very very slow. I get that they don't ever have enough staff but that is not give them Heather wright to be completely dismissive to their clients and not at all concerned or aware of wasting people's time. At the very least you could be polite and offer an apology. It disgusts me every time I have to go in there to get a vehicle. Sad!
• WW

  Whisper Warrior

  May 8, 2026
  1.0
  I would give them zero stars if i could!!!! The service is horrible! Had me waiting 3 hours to get a damn car! Don’t make no damn sense !
• LW

  Larry Woodson

  Apr 24, 2026
  5.0
  I had to have some body work done to my vehicle at a nearby collision center. I needed a rental car and the collision center took me to the Enterprise Main St facility. The experience I had there with Ms Q was nothing short of phenomenal. She was swamped with customers AND phone calls and she handled it all with aplomb, professionalism and genuine concern. She can teach classes on customer service, grace under pressure and how to make a customer feel valued !!! If she is not in line for a promotion, she CERTAINLY needs to be. Thank you much, Larry Woodson, a very satisfied customer 😊👍🏽
• KF

  Krystal Fields

  Mar 31, 2026
  5.0
  From the pickup with Caleb to the process with Q, they both did a phenomenal job. They were both very welcoming and thorough. I also had questions throughout the time I had the car, Q was personable and answered each question straight to the point. 10/10 for them both.
• GH

  Gregory Howell

  Mar 16, 2026
  3.0
  So, went to pick up the car I had reserved on Thursday, Mar 12, 2026. Things initially went well with the rental, until we got the car home and noticed it had license plates from 2 different states, VA and GA and the one from VA was on the front and was also expired. That's a magnet for cops. So we took the car back and asked to have the expired front plate removed. Well, the guy they sent out to remove it, was extremely rude. He looked like he didn't want to be bothered and when I greeted him, he scowled and said nothing. After removing the plate, he didn't even bother to say anything. Just turned around and walked off, while I was trying to thank him. We were heading to our mother's funeral and didn't need that type of hassle. I don't appreciate this guy's nasty attitude. Other than that, it was a decent experience and we really loved the vehicle.

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