Budget Car and Truck Rental

Reviews

• SW

  Scott Williams

  Sep 2, 2021
  5.0
  Very nice and informative.
• JA

  Jose Auson

  Mar 9, 2020
  5.0
  Snellville budget has been wonderful place to rent cars, great experience awesome customer service!
• JC

  juan Colon

  Jul 4, 2018
  4.0
  Good service, had time extended so we wouldnt get a $150 late fee for 15 min late. Would definitely go there again
• CC

  Chanice C

  Aug 31, 2016
  2.0
  I went on aug 31, the day before labor day. There was only one customer in front of us, but the phones wereringing off the hook. There was only one representative behind the counter. The phones literally rang off the hook the entire time we were there. Keith tried his best, but answers were very vague and "well we're not responsible for..." This location was more than 30 minites away from my house, and the only Budget that had the car carrier available for reservation. Took at least 1 hour just to process my invoice and that was with a TWO MONTH RESERVATION IN ADVANCE. Apparently every location is different since they're a franshice. All of his responses consisted of "Well we don't do that at this location," or "If we do that then it's at the owner's discretion. They don't even give you instructions on how to attached the car to the carrier! That should be a disclaimer before I even reserved a spot here. This is the second time I've been disappointed with their service and policies. Will pay the extra few hindred next time to get U-Haul or somewhere else.