At Nalley Lexus Galleria, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. Not only do we want you to find a vehicle you love at a price you can't resist, we also want to make sure the experience exceeds your expectations in every possible way. Buying a car is a big decision, and we believe it should be as stress-free as possible. That's why we take the time to walk you through all your available options, answering any questions you may have along the way. Whether you decide to purchase or lease, our sales consultant and finance experts will guide you the entire way.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.