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Michelle Womack
4 days ago
I went for an oil change and they tried to say that my new car had major leaks. I took to another express oil place and they said I had nothing wrong with it. So don’t take your car there cuz they are running scams.
GERALD, MY OIL CHANGE TECH AT THE S COBB DRIVE LOCATION WAS PHENOMENAL!!! HE ADDRESSED EVERY ISSUE, WAS FAST, EFFICIENT AND EVEN SUGGESTIVE-SOLD OTHER SERVICES I MIGHT HAVE BEEN INTERESTED IN. HE IS AN ASSET TO YOUR COMPANY!!!
We brought our jeep in for an oil change a week ago. I specifically told them that we were leaving for a road trip and asked them to make sure everything looked good. We just tried to leave and got a low oil pressure warning on our car. We turned around and went home and there is oil all over our drive way. We will never be back. This is inexcusable. Took it to Firestone and they confirmed that the technicians at Express missed TWO leak points on the vehicle that should have been obvious at the time they looked at it. And they also found old, dirty oil still in the vehicle that was never completely drained.
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Kalia Raheem
Jun 29, 2026
The team over here is great! I purchased a battery from Advanced Auto but was unable to get it replaced due to the type of vehicle I own. They sent me over to Express Oil and Gerry and Lance took great care of me! They were able to get me in same day and replace my battery. Thank you both!
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DeAudra Crawford
Jun 18, 2026
I had been dealing with a serious issue where my car wouldn’t accelerate and kept jerking every time I pressed the gas. I brought it to Express Oil Change on South Cobb Drive, and from the moment I arrived, Gerry, Lance, and Jacob took incredible care of me.
They ran diagnostics and quickly discovered that my fuel pump was going bad. They explained everything clearly and didn’t try to upsell or pressure me — just honest, straightforward service. They ordered the part right away, and it arrived much faster than I expected.
When I came back for the repair, Jacob had my car fixed and the new fuel pump installed in about two hours — maybe even less. The waiting room was clean, comfortable, and well-kept. Gerry and Lance checked on me multiple times while I waited, making sure I was good and keeping me updated on the progress. Everyone was friendly, professional, and genuinely kind.
I highly recommend this location. Gerry, Lance, and Jacob turned a stressful situation into a smooth, positive experience. They’ve definitely earned my trust and my business going forward.