Mr. Tire Auto Service Centers

Reviews

• JW

  Jack Whisenhunt

  2 days ago
  1.0
  The tire installer tore the choke cable out of the dash of my FJ40. He actually thought the choke was a way of starting the car from the inside and was operated in the same way as starting a lawn mower! Repair/replacement has cost me over $160. No offer was made to reimburse me for repairs.
• EW

  Erin Webb

  2 days ago
  5.0
  Jason and Rod were amazing! They helped me out with my flat tire first thing on Monday morning. They provided great customer service and had wonderful energy. Can’t thank them enough!
• TM

  Thomas Moss

  May 5, 2026
  1.0
  3rd time coming here. Made an appointment for a tire rotation and oil change for 11:30am after waiting 30 mins for them to pull my vehicle in the bay it’s now 1:30 pm and they still aren’t done with the service. 3rd time this has happened.
• EW

  Emma Ward

  May 1, 2026
  5.0
  Had a tire that wasn’t holding air. Dropped my car off for a few hours. They were able to tighten the valve core stem and fill my tire back up at no charge! Such a relief. Thank you :)
• LB

  Lisa Baiyina

  Apr 27, 2026
  3.0
  I normally service my vehicle at the Mercedes-Benz dealership, but I decided to try this shop after seeing a sign in my neighborhood offering a free brake inspection. They honored that offer and completed a courtesy brake inspection and diagnostics, which I appreciated. The issue identified was my front left wheel bearing and both front and rear ABS sensors needing replacement. Unfortunately, the experience after that was frustrating. The initial delay was due to a defective part being sent. After that, the parts supplier repeatedly sent the wrong ABS sensor—four times—which caused ongoing delays. I dropped my car off on a Monday and expected it back much sooner, but I ended up being without my car for several days. There were also communication issues. At one point, I walked to pick up my car after being told it would be ready, only to find out it wasn’t. Better communication about delays would have made a big difference and saved me the trip. That said, I do want to acknowledge that the manager, Jason, and Kevin were both professional and apologetic throughout the process. The customer service from them directly was not the issue. Overall, while I appreciate the initial inspection and the staff’s professionalism, the repeated parts issues and lack of clear communication made this a difficult experience.

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