Enterprise Rent-A-Car

Reviews

• GY

  Gordian Holleschovsky (Yachtprofi)

  Oct 6, 2026
  2.0
  First they tried give me a Toyota Corolla instead of a full size. Then they gave me a standard SUV which was quiet run down, made weird sounds, not great fuel economy and all the phone charging outlets where broken
• MW

  Mike Whittington

  Oct 6, 2026
  5.0
  This location in Peachtree City is always easy to work with and highly customer service oriented. They made the whole process easy.
• WD

  Walter Davenport

  Sep 20, 2026
  5.0
  We love renting from here. The customer service is always top notch. J. Vaughan and his crew always treat us well, and make sure we drive away happy! Thanks to all the great staff here for all your hard work and attention to detail! - Walt and Melissa.
• SS

  sydney

  Sep 19, 2026
  1.0
  On September 19, 2026, I spoke with Morgan regarding a BMW X3 and was told that she would be holding the vehicle for me. I advised her that I would be arriving within approximately 40 minutes. While I was on my way to the location, I called to let them know that I was still on my way and to confirm that the vehicle was being held. I was placed on hold by the manager, Andrine Chambers. I remained on hold for approximately 42 minutes. During that entire time, no one returned to the phone or provided me with any information. I remained on the call until I physically arrived at the location. When I walked inside, I saw Mr. Ajeine Chambers face-to-face, and the phone was still on hold. This was extremely frustrating and completely unnecessary. I drove to the location based on the information I was given, using my time and gas, only to be told that Morgan had left, the vehicle was no longer available, and there was nothing they could do. What made the situation even more disappointing was Mr. Ajeine Chambers’ response. He explained that Morgan was not assigned to the front desk that day and was working in the back. However, Mr. Ajeine Chambers was the same manager who had previously advised Morgan that she could hold the keys for me. Therefore, he was aware of the situation. Instead of taking responsibility or acknowledging the mistake, his response came across as very dismissive and unconcerned. Had someone simply contacted me and told me that the vehicle was no longer available, I would not have wasted my time and gas driving to the location. I also found it concerning that Mr. Ajeine Chambers immediately provided me with his business card and name in a manner that came across as though he expected me to file a complaint, but did not seem concerned about addressing the issue or taking accountability for what happened. I am not upset that the vehicle was ultimately unavailable. I am upset about how the situation was handled. The lack of communication, the 42-minute hold, and the dismissive response after I arrived were completely unacceptable. I am requesting that this incident be reviewed by the appropriate management team. I would also appreciate an explanation as to why I was not contacted before making the trip to the dealership and why I was left on hold for 42 minutes when the vehicle was no longer available.
• TK

  Tammy Kowalski

  Sep 16, 2026
  5.0
  We rent cars fairly often from the Peachtree City location. The staff is outstanding. They consistently have great customer service.

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