Camping World - Oakwood

Reviews

• SL

  Sheila Lee

  today
  1.0
  Extremely Disappointing Business Practices – Buyer Beware I am appalled by the business practices at this Camping World location. Having purchased from another Camping World location previously, I already knew that doing business with them could be a frustrating, time-consuming experience. Their advertised “Clear Price” also seems to be anything but clear once additional fees are added. However, this most recent experience goes far beyond poor customer service. My son and his fiancée had been working with this dealership for a couple of weeks to purchase a specific camper. They put down a deposit and were told that the deposit would hold the camper while the financing details were finalized. When they discovered that they needed a cosigner with a longer credit history, I agreed to cosign for them. Camping World then pulled my credit and submitted the financing applications to multiple banks for a camper they had already sold to someone else—without informing us. Let that sink in. They accepted a deposit, assured us the camper would be held, and proceeded to run my credit and submit loan applications for a unit they could no longer sell us. That is completely unacceptable. What made the situation even worse was the dealership's response. The Sales Manager, Scott, did not even offer an apology. Instead, he appeared more concerned with defending the dealership than taking responsibility for what had happened. The Finance Manager, Zach, did apologize, but an apology without any meaningful effort to make things right is not enough. Rather than take responsibility, they attempted to push my son and his fiancée toward a completely different, used 2023 camper when they had been shopping for a 2026 model. They also suggested obtaining the 2026 model from another Camping World location but offered no discount or additional incentives to compensate for the way this situation had been handled. They were willing to discount the used camper, include their overpriced add-on package, and possibly throw in a washer and dryer—all in an attempt to sell us something we had never expressed interest in buying. None of those offers addressed the actual problem: they sold the camper we had a deposit on, ran my credit for that purchase, and left us to deal with the consequences. To make matters worse, Zach stated that the other Camping World location had the 2026 camper listed at a higher price, but that they would honor the price originally offered to us. I checked the listing myself, and the other location's price was approximately $400 lower. When I questioned him about this discrepancy, he attempted to justify the statement by comparing prices without the documentation fee, which was included in both advertised prices. The numbers did not support his claim. Meanwhile, my son’s money was tied up in this transaction, and he lost the opportunity to pursue his backup camper while relying on the assurances this dealership had given him. This experience demonstrated a complete lack of accountability, transparency, and respect for customers. Selling a camper that a customer has been told is being held, then running a cosigner's credit for that same camper without disclosing that it has already been sold, is outrageous. The subsequent attempts to deflect responsibility and steer us toward a different sale only made matters worse. I cannot speak to the intentions behind these practices, but I can speak to what we experienced, and it was completely unacceptable. I would strongly advise anyone considering this Camping World location to take their business elsewhere.
• BF

  Brian Fulenwider

  2 days ago
  5.0
  We went looking for a 5th wheel and weren’t really sure which brand would be best. Breezy was our consultant and did a great job showing us the difference between the brands. She is very knowledgeable and seems to know the inventory that camping world in oakwood has available. It was great working with her.
• HH

  Hector Hernandez

  5 days ago
  5.0
  Great experience with Ryan helping me pick my new travel trailer 2026 Coleman 26BX. He made sure I got a trailer that would be well within the towing capacity of my truck for my safety which was very much appreciated!
• SY

  Susan Young

  Sep 29, 2026
  5.0
  We had a great experience at Camping World. Our salesman, Ryan Loughrey worked with us and answered our many questions without being pushy. He was very knowledgeable about campers, camping, and area parks we might like. We felt he was honest, understood what we needed/wanted and worked hard to make sure we had the camper for us. He stayed after hours the day we picked up the camper to be sure everything was as it was supposed to be. Actually, everyone we worked with was extremely nice and helpful. The techs worked us in their schedule so we could get our camper that day. The whole process was a pleasant experience.
• LB

  Lauren Baisden

  Sep 29, 2026
  1.0
  STAY AWAY FROM JASON. The finance manager is the most rude, disrespectful person I have ever met. He speaks to people as if they are scum. I overheard him talking to customers and he kept speaking over them and down to them. I later heard him badmouthing them to other people in full earshot of other customers.

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