Enterprise Rent-A-Car

Reviews

• WW

  Willie Williams

  May 13, 2026
  5.0
  My last two times here the cars matched my lifestyle and personality Also, the young lady Hailey was absolutely excellent with her customer service, She really took care of me
• DT

  David Tucker

  May 6, 2026
  5.0
  My experience here was excellent. I came here about 10 minutes before closing this past Sunday after getting stood up on a rental from Avis. Chloe got me in a car in just a few minutes and got me on the road. They were literally waiting on me so they close the gate and leave for the day. Without their courteous service and willingness to help someone in a pinch my wife and I wouldn't have been able to take our anniversary trip. Thank you to the whole Newnan Enterprise Team!
• MH

  MelissaAnn Hanes

  Apr 21, 2026
  5.0
  Charlotte at enterprise on Herring road in newnan is a one woman show. She was patient, sympathetic, knowledgeable and kind. They were short staffed when I came in, with a new hire being trained and she not only helped every person in the lobby, She answered calls, and even called a customer back When she missed a phone call, Was leaned over to help the new hire on the computer and was checking people in and out by Herself. Such a great asset to your company. I hope that her management sees this as well as herself as she deserves a huge shout out. Thank you, Charlotte for making this so easy and less stressful.
• KA

  KIARA AGER

  Apr 16, 2026
  1.0
  I rented a vehicle on April 8 at 2 PM from Enterprise. Within less than 10 hours, the vehicle experienced a dangerous mechanical failure while I was driving in South Carolina with my child. The dashboard lights began flashing, the radio slowed, and the vehicle shut off completely while in motion. I contacted roadside assistance multiple times and was hung up on during one call. It took four attempts to get assistance initiated. I was initially told it was a battery issue despite explaining the severity and providing video evidence. I was later told a tow would be arranged, but after waiting, I was informed no tow was available. I was left stranded overnight with my child and had to take an Uber to a safe location. The following morning, no replacement vehicles were available in Sumter or surrounding locations. I was told the situation was being handled, but no resolution was provided. After over 12 hours without assistance, I had to spend $150 on an Uber to Charlotte to reach family for safety. I was later told by an Enterprise representative that my rental would “absolutely be comped.” However, it has now been a week with no communication or refund. Update : I already made a complaint 4 times within the last week …… this review response didn’t help in the slightest
• GU

  Got U

  Apr 14, 2026
  2.0
  Felt very ostracized and attacked by Ashely. From beginning. I had gotten my car and she had a very weird energy about her. I left it alone and got the car. As I return the car, she is handling my return. I dropped it off overnight, call the next morning. I’m on hold for 15 min. I call on my other phone she answers, tells me she will send confirmation email over. Never did, I drive over there next day because no answer on the phone. Come to find out she never put my car return in and also I was over charged. Thankful a lady that looked like me was there, and also another lady, they did help. Gave me a full refund.

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