Grease Monkey

Reviews

• AH

  Annette Hammons

  2 days ago
  1.0
  More time playing and speaking very negatively about customers than actually listening and doing a great job. The Manager Jeanae was either standing at my window on her phone (literally to her ear) or joking around with the guys working on my car. One made comments about the leaves under my hood and about the previous customers leaves and how her car likely smelled. His name was Shaq. They offered to do a cleanse for my engine however between the managers phone calls and the guys repeated negative comments nobody heard me agree to spending the additional to ensure my engine runs good. They just assumed and never did it. I also never received when I am supposed to return for my next oil change. Just a very unprofessional experience and honestly I didn’t feel safe at all. Especially after the guy Shaq inserted himself into the conversation between the manager and myself. He was very much attacking and offensive and i wouldn’t recommend any woman go here. Ever!
• KS

  Kristian Smith

  May 9, 2026
  5.0
  Roman was very attentive and informative during the process of my service. Go see them very much worth it. Thank me later. Also the entire staff was in good spirits with smiles which always good to see in a customer service setting. I really appreciate them for this.
• JJ

  Jess Jess

  May 6, 2026
  5.0
  Really appreciate the men at the Jonesboro Rd location for servicing my vehicle today. They were very pleasant and considerate of my time so I was in and out. I know it’s not much but the air freshener he gave me made my day, this was the first time I got one and it smells great. Thanks yall. P.S I know the over priced oil change wasn’t yall fault.
• AM

  Artemus Mitchell

  May 4, 2026
  5.0
  Jenea was very professional and efficient. I did not have to wait long and they gave me the courtesy to sit in my vehicle. I went there to get an emission and I would recommend this facility. I will go there in the future for other emissions and because of the customer service, go there for other concerns.
• KM

  Keith Malcome

  May 3, 2026
  2.0
  My Customer Experience at location #1040 was terrible and unprofessional. I will have to point a specific individual, his name is Shaq, young man about 5'6 or maybe 5'7, dark skin with glasses. I was advised that he is the lead tech. I would think with the word LEAD in his title he would know how to lead by example. SHAQ was very unprofessional and out of line. Words that was said to me in front of his manger Jennai, she said she was the manager. No One the spot correction was made. She allowed him to continue in his unprofessionalism ways without saying anything. I will be following up in reference to my experience on a higher level regarding these individuals. I would like to speak to someone, the owner, corporate in regards to how I was treated at this location.

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