Jennifer, my service representative rendered excellent service. I was warmly received by phone and in person. The dealership took good care of “Ms. Ruby”, my red Nautilus. The shuttle service was an excellent experience also. Overall, 5-star service. This is my third trip there and each was an excellent experience.
GS
Gerald Seitzinger
2 days ago
Needed my explorer serviced oil change and tire rotation. I called got in the next day was met up on arrival taken to my service advisor. They went over what I wanted done gave me a estimate of cost. Hour latter my explorer was done paid my bill and was on my way. I will use Allen Vigil service department the next time I need service.
Needed warranty work done on my F150. I initially called another location and the person that answered had no clue about the warranty. I called Allan Vigil in Morrow and they were familiar with my situation and even explained the process in detail. I dropped my truck off and a week later I was picking it up at no charge. They also kept me updated with the progress the entire time. I have now made them my preferred Ford dealer and will be going there for all my maintenance needs.
JS
Justin Solano
6 days ago
Estaba interesado en un Mustang que tenían en exhibición dentro de la agencia, comencé a negociar con Ricardo uno de los vendedores que se portó de la mejor manera, no tengo ninguna queja de él, si no de sus managers donde contestaron uno de los mensajes de una manera muy humillante hacia un cliente que tiene mucho aprecio hacia la marca Ford y que anteriormente hemos sido clientes de Ford. Lo único que estaba tratando era de negociar un precio justo para ambas partes no para que me intentaran humillar de esta manera
KG
Kristin Godby
Sep 18, 2026
The whole ordeal was a disaster. They were going to pick my car up from my job and bring it back. I stressed that if they could not have my car back by 4 then dont take it. 5:15 pm I am still sitting at my job which is closed. No one wants to answer calls or take any kind of accountability. Told me nothing bit lies. If they would have been straight forward with me I could probably have arranged something different, but they assured me my car would be here by 4:00 when I got off work. HORRIBLE CUSTOMER SERVICE. This Lincoln
dealership will never get my business again