Enterprise Rent-A-Car

Reviews

• SS

  Steve siegelman

  Jul 1, 2026
  5.0
  Had a nice experience with this location and Caleb took excellent care of me and got me into a car that fit my needs on a last minute rental
• JS

  Joe Smelcer

  Jun 19, 2026
  1.0
  I rented a Jeep Wagoneer from the Enterprise location on Lower Roswell Road for a week-long family beach trip. At over $1,100, I considered the price fair given the extra space needed for a family of five and our luggage. Unfortunately, the vehicle had several serious issues: • It was clearly overdue for a tire rotation and oil change. • The alignment pulled very hard to the left, requiring constant two-handed effort to keep it straight. • The vehicle would randomly shut off and shift itself into park while stopped at red lights or when pulling into parking spots. • The idle surged noticeably, causing the lights to flicker at stops. I contacted customer service, but they were unhelpful. They suggested I drive an hour to another location to exchange the vehicle, but couldn’t guarantee what (if any) replacement I would receive. This would have cost me 3–4 hours of precious vacation time with no assurance of getting a comparable or better vehicle, so I chose to keep the Wagoneer and deal with the problems. Upon return, Enterprise offered only a $200 discount and a free upgrade on a future rental. For a vehicle that felt barely safe to drive on the road, this compensation was inadequate. I will not be renting from Enterprise again. The combination of a poorly maintained vehicle and poor customer service made what should have been a convenient family trip unnecessarily stressful and frustrating.
• PG

  Porfirio Gonzalez

  Jun 13, 2026
  5.0
  Great service Demetrius and other young man did great. Wonderful customer service. Even helped me past close as I was running late. Thank you give these guys a raise
• MA

  MorningStar Astrology

  May 27, 2026
  5.0
  This review is for Matt! He was so awesome in helping me get into my new rental. I was having a hard day and was aggravated and sleep deprived. I’m sure I walked in like a crazy person, but he paid no attention to that and maintained a professional attitude, took care of everything that I needed and got me into the car with no hassle. I really appreciate his hard work and he deserves a raise!
• CH

  Cedneesha Hugh

  May 21, 2026
  5.0
  Awesome location every employee was kind and the pickup process was fast. I’ll definitely be giving them my business again.

Frequently Asked Questions About Enterprise Rent-A-Car