Valvoline Instant Oil Change

Reviews

• WB

  Wyatt Blankenship

  6 days ago
  5.0
  Came in with a stripped drain plug and the Store Manager TJ, Jaylen, and Santi were all extremely helpful in getting that plug replaced and my oil changed. Very professional and efficient service.
• RH

  Rosa Huerta

  May 12, 2026
  5.0
  TJ, Gerrick, TJDen, and Britt did a a great job with my oil change... I was in an out in 15 min... Great service, great attitude, and great attention to detail... They even found out why my car was making the rattling noise it had... I come here all the time and will always recommend.
• HR

  Heidy Reyes

  May 9, 2026
  5.0
  Went in for an oil change and TJ, Will, and Jaylen were amazing! You honestly don’t find customer service like this much anymore. Everyone was super welcoming, attentive, and had such positive energy from the moment I pulled up. They had my oil change done so fast, helped me save money with coupons, and even gave me air fresheners before I left. This is exactly why I keep coming back to Valvoline. Appreciate the great service!
• LP

  Leah Poss

  May 5, 2026
  1.0
  I’ve had several not-so-great experiences here, but have continued to give the benefit of the doubt, however today was the worst oil change experience of my life. I have only continued to choose this location due to its proximity to my employer, as I like to run errands on my lunch break. Got here today, only one customer in front of me. Thought I was gonna be in and out quick for a simple oil change. WRONG. I guess I was used as a training experience for a new hire, while the other cars that arrived after me got more-experienced employees and left before me. The trainee was constantly left unsupervised under the hood of my car, and it literally gave me anxiety. She was unable to re-assemble things on her own and splashed oil all underneath the hood of my car. I had already been sitting here for FORTY MINUTES at this point. The manager assured me that he cleaned up all the backsplash, and I had to take his word for it because I needed to get back to work. Didn’t even provide me with a receipt. After I arrived back at work, I popped my hood only to see a NIGHTMARE. Oil all over the windshield wipers, the battery, the fuse box, the hood liner, the engine cover. It was EVERYWHERE. I wiped it down as best as I could and ended up late back to work trying to correct YOUR mistake. Awful customer service was provided to me today. Do better.
• CH

  Christina Haygood

  Apr 23, 2026
  5.0
  I had a great experience at the Kennesaw location. I didn’t have to wait at all, and Santiago was very helpful without making me feel pressured to buy anything I didn’t need. The manager, TJ, was also very friendly and helpful, which really stood out. The service was quick and efficient, I was in and out with no hassle. I actually rushed to leave a Google review because I was so impressed with the staff. I’ve been going to Valvoline for over 15 years, and this is my first time ever leaving a review, that’s how great the experience was. Highly recommend!

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