Grand Motorcars

Reviews

• AH

  Ashley Hughes

  1 day ago
  5.0
  We had an amazing experience at Grand Motorcars in Kennesaw. Our salesman, Javrious, was quick, straightforward, and gave us great insights about the different vehicles we were looking at. We felt zero pressure to actually purchase and were able to test drive all the vehicles we were looking at. Overall, we had an amazing experience and did end up purchasing our dream car! I would recommend them every single day!
• WJ

  Warren Johnson

  Aug 24, 2026
  5.0
  Javrious was an absolute pleasure to work with. He is respectful, patient, and genuinely values the time he spends with every customer. His professionalism and servant-leader mindset made the entire car-buying experience feel easy, comfortable, and pressure-free. As a God-loving Christian man, Javrious brings integrity, kindness, and strong values into his work. He truly listens, treats people with dignity, and goes above and beyond to make sure his customers are taken care of. I highly recommend asking for Javrious if you want to work with someone honest, caring, and committed to serving his customers well.
• KP

  Katrina Philpot

  Aug 19, 2026
  5.0
  I had an absolutely wonderful experience purchasing my BMW X4, thanks to Sam! He was patient, understanding, professional, and truly took the time to make sure I was comfortable and happy throughout the entire process. I never felt pressured, and he made sure all of my questions were answered. Sam went above and beyond to ensure that I was completely satisfied with my BMW X4. His customer service and genuine concern for my experience really stood out. I highly recommend Sam to anyone looking for a knowledgeable, patient, and trustworthy salesperson. Thank you, Sam, for making my car-buying experience such a great one! ✨
• BS

  Brandy Springer

  Aug 19, 2026
  1.0
  We had an outstanding experience with Grand Motorcars in Kennesaw from beginning to end. Joe did a fantastic job throughout the entire process. He answered every question I had about the Jeep, sent me videos so I could get a better look at it, and most importantly, took the time to truly listen to what I was looking for. There was never any pressure—just great communication and a genuine effort to make sure this was the right vehicle for me. He made the entire purchase process easy and enjoyable. Once we arrived at the dealership, Chase went above and beyond to make sure all of our needs were met. His knowledge of cars and trucks is incredibly impressive, and it was obvious that he is a true automotive enthusiast. He and I could have easily spent hours talking about vehicles over a beer! I also learned that Chase served our country, and I want to personally thank him for his service. Jay in Finance was equally awesome. He took the time to shop around and find us the best interest rate available, explained everything clearly, and had us in and out of his office in no time. No unnecessary waiting or drawn-out process—just professional, efficient service. And finally, to everyone at Grand Motorcars who welcomed us and made us feel at home—thank you. The warmth and hospitality shown to us throughout our visit did not go unnoticed. Buying a vehicle should be an exciting and enjoyable experience, and this team made sure it was exactly that. We drove away with a Jeep we love and feeling great about the people we purchased it from. Joe, Chase, Jay, and the entire Grand Motorcars team—you earned every one of these five stars. Thank you! UPDATE: I am dropping my rating from 5 stars to 1 star due to a complete lack of post-sale follow-through regarding my warranty cancellation and registration. Warranty Cancellation Runaround: The day after purchasing, my local Jeep dealership performed a post-purchase inspection. Because the vehicle was in such great condition, they offered me a much better rate, lower mileage, and better terms on a Mopar MVP warranty. I immediately contacted this dealership to cancel the Assurant warranty they sold me. After repeated calls and texts, my salesperson repeatedly assured me "Jay" would call me back. He never did. I only got a response after finding that the owner posted Travis's contact info in other reviews and emailing Travis. While Travis was helpful, the Assurant warranty still has not been canceled as of today. Delayed Registration & Tag Work: I am now over two weeks into ownership, and my local tag office confirmed they cannot proceed because they are waiting on the dealership to finalize the paperwork. When I asked Travis, he told me it can take up to 25–30 days depending on where I "sit in line." In all my car-buying experience, a dealership has never taken weeks just to send out the final paperwork—delays usually happen at the tag office, not the dealer. My ask to management: I followed through on my end as a buyer with excellent credit, easy financing, and a prompt down payment. I expect the dealership to extend the same courtesy and professionalism. Please follow through by immediately canceling the Assurant warranty and completing my tag paperwork.
• IS

  i Shanyia

  Aug 6, 2026
  1.0
  I left the dealership happy with my vehicle, but after reviewing my paperwork, my experience took a completely different turn. Kentez and Phillip did what they needed to do to help me get into a vehicle, and I appreciate that. However, my experience after the sale has been extremely disappointing. After reviewing my purchase, I discovered approximately $6,000 in optional service and theft-related products on my contract that I was not clearly explained or asked if I wanted to purchase. During the signing process, I was told to check my email for documents to sign no one spoke with me about what I was exactly signing with the multiple documents electronically, and the paperwork was reviewed with me page by page before I signed. I also had to drive over two hours back to the dealership just to review my purchase contract and to speak with someone in finance because no one would take the time to email me a copy when I requested it. That should never have been necessary. Since then, I’ve made numerous attempts to contact the dealership regarding cancelling these optional products, but my calls have gone unanswered. Because I have not been able to get this matter resolved through normal communication, it’s almost 30 days from my initial car purchase and I’ve yet to get this handled. I am now exploring my legal options. Another concern is that I paid $3,105 at the dealership, but my paperwork reflects only a $3,000 down payment. The sales process focused primarily on how much I wanted to put down and what monthly payment I wanted. The finance paperwork and optional products were NOT explained before I signed. I hope the dealership improves its transparency, communication, and post sale customer service so future customers can make fully informed decisions before completing their purchase.