Spike's Auto Repair

Reviews

• FU

  Folashade Umoren

  Aug 17, 2026
  5.0
  Excellent service from Spike’s Auto Repair! The team was professional, honest, knowledgeable, and very helpful throughout the entire process. They took the time to explain what was needed, provided quality service, and made the experience easy and stress-free. I truly appreciate their reliability and excellent customer service. I would highly recommend Spike’s Auto Repair to anyone looking for trustworthy and dependable automotive care. 5 stars!
• AN

  Audrey Newman

  Aug 11, 2026
  5.0
  Spikes truly feels like if your extended family was a mechanic shop. The vibe was immediately welcoming, not like the normal mechanic/dealership feeling. The techs are VERY knowledgable especially about foreign cars, the prices are competitive, and its worth every penny for the honesty and the feeling you get at this shop. Hopefully nothing else goes wrong with our car, but if it does we will 100% be back.
• TB

  Tay Barnes

  Aug 9, 2026
  1.0
  I took my Ford F - 250 to them letting them know that I had a blown head gasket because the coolant & oil was mixing & it also was overheating. They ran a dionestics test which I was charged $100 for. They they told me that my issue was a bad EJR Valve & that it would be 3,600 to replace. When I first heard there solution for this issue I thought I sounded kinda strange but I decided to take there expert advice on this. So I go ahead with the repair & pay the 3,600. Went to pick my truck up about a week later , it ran fine for the first 2/3 days & after that I was having the exact same issue with overheating & with coolant & oil mixing. So I got it towed back to Spike’s and to see what was the issue. After they had my truck for another week or so without any phone call nor update on the truck. I called them to get an answer because something clearly wasn’t right, I spoke to one of the mechanics & he told me that I would probably need a new head gasket & that it would be 14,000 to replace. Which this is what I told these people the very 1st time I took it to them. So now I’m stuck with a broken truck & I am just out of $3,700 all because they “thought” that they knew what they was talking about. The mechanic was VERY rude when I spoke to him over the phone. I will NEVER EVER take any of my vehicles to these people again!!
• GR

  Giorgino De Jesus Reina

  Aug 3, 2026
  1.0
  Beware this place is 100% running a scam. They sent out promotions via mail stating they offered a “FREE A/C Test” and you haven’t figured it out by now it definitely wants free. I came in showing the promotion that I received in the mail for the free ac test. The guy at the front desk didn’t explain much to me just said they would honor the coupons 10% off any repairs and that I shouldn’t take long. 2 1/2 hours later they said my car was ready. They said they died the lines could tell I had a small leak but couldn’t determine where the leak was coming from. They refilled my AC and wished me luck on keeping it cold. I was very unhappy with the results but once I heard the price for the work I was dumb founded. They charged me $300 to basically just recharge my AC. They couldn’t tell me what was actually wrong, they charged me for an Ac inspection when the coupon said free Ac test, and didn’t want to work anything out to help me on the price. Later that day my radiator ran a leak cost me hundreds to repair. Please read all fine print before accepting any work from this establishment. I held hope Jeffersons Spike Auto was different from other mechanic shops but they held true to the stereo type auto shops scam. Someone please give me advice on where to go next because I will not be returning to Spike Auto. Thank you but no thanks.
• EJ

  Elizabeth Johnson

  Aug 1, 2026
  1.0
  Please take 5 minutes to read this post, it could save you! I also ended up here after the fraudulent “good reviews”. On 07.20.26, we dropped off a Diesel Engine truck that had gone into limp mode. Truck had to be towed a long-distance home or drive slowly to a repair shop. Saw good reviews & landed at Spike’s Auto Repair in Jefferson, GA. After 3.5 hours and a $225.00 diagnostic fee (Level 2), the diagnosis/subsequent repair needed was: Remove and Replace Right Fuel Injector (One) No.1, No. 7, Cylinder 1,5, 7, Sierra, Silverado ($800), Program Injector ($450), Standard Ignition Fuel Injector ($433.90), Standard Ignition Fuel Injector Connector ($139.31). Total Labor and Parts Above: $1,863.55 (#5 injector and pigtail/harness). Total Diagnostic Fee + Labor/Parts Above: $2,088.55. On 07.23.2026, after being told it took 7 hours, 3 different scanners, and eventually having to “go through the back door” by tech David Martin, the truck was ready. Only it wasn’t ready! 20 miles down the road, engine light was on again, truck again in limp mode. This is where the issues come into focus. Truck was driven back to Spike’s at 40mph. After 3 more business days, it was determined on 07.29.2026 that the truck now needed NOX sensors for another $1,245.00, repair was declined. David told us he was continuing to get different code(s) every time he plugged his scanner in. The truck was picked up. We had asked Alexis at least 3x in 10 days for another mechanic to look at the truck, told that was not possible. Truck is taken to another shop in Athens, GA. After 10 full days at Spike’s, the shop in Athens had the truck completely fixed in 30 minutes. All it needed: a pigtail/harness on the #5 injector. $195.70. The pigtail/harness that we were told was already replaced. The #5 fuel injector was good, did not need replacing. The other shop did utilize Spike’s diagnostic, another diagnostic fee was not charged. It was discovered that the truck was not repaired at Spike’s after paying $2,088.55 for a #5 injector and pigtail/harness because Spike’s had replaced the #6 injector and pigtail/harness. The #6 was always in good working order, there has been no documentation to prove otherwise, and this explains why the scanner could not program the new #6 injector properly. The programming was never done; Spike’s had just cleared the code(s). On diesel engines, the #5 fuel injector is on the passenger side, on gas engines, it is on the driver’s side. Spike’s had been working on the driver’s side where the 2, 4, 6 & 8 fuel injectors are. Spike’s had replaced the WRONG injector and pigtail/harness. Now financially we are being forced to cover that mistake, or risk further issues as will be described below. Spike’s did offer $1,574.31, BUT that was contingent on bringing the truck back and allowing Spike’s (and David, original tech) to remove the #6 injector that was mistakenly replaced, to get the new one they installed, and return to their vendor for a refund. That was the ONLY way any money would be returned. By the time the massive error had been uncovered by the other repair shop, the #6 injector had already left Spike’s facility and had been at the vendor warehouse for approximately 1 week. At the advice of the shop in Athens, GA that repaired the truck and uncovered the major error, it would be a huge liability for the original #6 injector to be replaced for 2 reasons: 1. Once parts are removed, they are haphazardly thrown into boxes with no padding or insulation and subject to high risk of damage between transport and handling. 2. There would be extreme uncertainty that the original part could be guaranteed as identified as those parts could be mixed in with other similar parts. There would be no way to know if the original injector was being put into the truck since it had already left Spike’s facility. Everyone has acknowledged this was an honest mistake, but we are now out $2,088.55 from THEIR mistake. Spike’s Auto Repair has now refused to return any funds. Laura Elizabeth Johnson Bettis, reach out to me for verification.

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