Caliber Car Wash - Hiram

Reviews

• SM

  Sharon Morris

  Apr 30, 2026
  3.0
  The basic car wash at less than $13 was pretty good, since the vacuum and cleaning supplies were included. However, we went specifically in order to find out what their package deal costs and our assistant was less than stellar. When we pulled up, he got out of his own personal vehicle and walked up to us quite unprofessionally. My husband asked what it would cost per month for 2 vehicles and he asked how many vehicles...so it went on like that. He said it would "probably" be a certain price that he quoted us. Huh? Not impressed. The place was clean and the vacuums worked well but I won't be going back. The quoted price was high for our area anyway. Also, the employees parked their personal vehicles out in the vacuum bay areas (facing the highway) to make the establishment appear as though they had business when they really didn't. LoL
• KR

  K R

  Mar 23, 2026
  2.0
  It’s ok but paying for a membership and it never automatically reads my plate to let me in I always have to wait for an attendant and also tonight there are no clean towels what so ever. Come back today and 2/3 of the stations are down not working.
• GP

  Gypsy-Rose Productions

  Feb 28, 2026
  1.0
  HEADLINE: RUN AS FAST AS YOU CAN This was my first visit to Caliber Car Wash in Dallas, GA after recently returning to the area. Unfortunately, it will also be my last. At the entry gate, the attendant insisted that if I wanted the top-tier wash, I would automatically be enrolled in auto-pay and would need to go inside afterward to cancel. I made it very clear that I did not want a membership — only a one-time wash, exactly as advertised on their signage. Instead of honoring a straightforward transaction, I was told I could “just cancel inside after the wash.” Consumers should never be placed into recurring billing structures they did not request. Enrollment should be opt-in — not something customers are instructed to reverse after the fact. That practice alone was concerning. I initially declined and backed out. After reconsidering, I went inside to address the issue directly. The staff did not appear confused by the process. It felt routine — which raises greater concern. After completing the wash — $30 for their highest tier — there were no drying towels offered, no mention of detailing amenities, and no proactive customer service. For a premium-tier wash, the experience did not reflect the price point. What was most troubling, however, was what happened next. While I was detailing my vehicle, the same attendant walked past me, laughed, pointed in my direction, and appeared to mock me. There was no attempt to engage professionally or de-escalate what had already been an uncomfortable interaction. It was overtly disrespectful and completely unprofessional. Customer-facing businesses require leadership, accountability, and basic courtesy. Publicly laughing at a customer — especially after a billing dispute — reflects a culture issue, not an isolated moment. Transparency matters. Consent matters. Professional conduct matters. I will not return, and I do not encourage anyone to visit this location.
• KC

  Kenn C

  Feb 17, 2026
  4.0
  The service here is good and the car wash is decent. I did not try the vacuums, maybe on my next visit. They offer new visit discount. May try looking online for other discounts.
• AA

  Ashley

  Feb 9, 2026
  1.0
  I brought my brand new car through here on 2/6 and I left with a nice big scratch. Super disappointed and I definitely don't recommend this car wash. I also paid for the most expensive wash, $30. 3/3/26 - zero contact from the car wash. 👎🏽