Express Oil Change & Tire Engineers

Reviews

• AS

  Ashton Strock

  4 days ago
  5.0
  Amazing service! I had a pleasure of working with Savannah, she explained everything and recommended the things that I needed for my car, very honest, respectful, kind! Very great customer service! Because of her I will definitely be back!
• JT

  Jonathan Taylor

  4 days ago
  5.0
  i wanted to give this woman i met at the grovetown express oil change location, i came in for a oil change and just check over all of my fluids to make sure all of them were up to date and she was very helpful with everything, and was also very honest with answering all of my questions and helpful, and i just wanted to leave a nice review of my service i experienced while i was there
• BD

  bradin dukes

  4 days ago
  5.0
  Great experience at Express Oil! The lady who helped me was Savanah , very friendly, professional, and made the whole process quick and easy. She provided excellent customer service and was a pleasure to work with. Highly recommend!
• WB

  William Bonsack

  6 days ago
  1.0
  07/24/2026 Took my daughter's Honda Civic in for AC work; they replaced the A/C compressor and the condenser. They did not replace the brackets on the AC condenser. The A/C condenser was flopping around in front of the radiator. I discovered this when I went to replace my daughter’s headlights. They were going to charge me double the retail pricing on the needed parts. $670.00 for the A/C compressor; my retail cost was $335.00. $270.00 for the A/C condenser; my retail cost was $135.00 at the local O'Reilly's. They were doubling the retail price and were going to charge me that ridiculous amount of money for the parts. I bought the parts, picked them up, delivered them to the repair shop, and saved myself over $470.00. They charged me over $1,200 in labor. On 08/23/26, when I discovered the missing brackets while replacing the headlights, I drove to “Pull a Part” and bought used brackets from a junk-yard vehicle, went home, and installed them to prevent any damage. On 08/24/26, I showed the Service Manager, Paul, my photos and video and explained the problems I had uncovered. He tried to tell me that the brackets might have been missing and that the mechanic was younger. He then gave me $10 in cash from his pocket for the brackets and offered me a free oil change to keep my business. I told him that if the brackets were missing, why was I never notified, and why was nothing mentioned on my invoice/receipt? Paul provided me with the District Manager’s business card and said he would be at the shop tomorrow, and I could come back and see him. On 08/25/26, I met with Paul, the Service Manager, and Terry Grimes, the District Manager. I showed both of them my photos and the video. (which I had previously shown Paul). I explained my displeasure with the quality of workmanship. Terry tried to convince me that the brackets had not been on the vehicle when I brought it in for repair work. I informed him this shop was the only facility that had ever done AC repairs on this car. I played devil's advocate and asked: if the brackets weren't there when the car came in, why wasn’t I informed of the missing brackets, and why wasn’t anything ever listed on the invoice? Terry asked me what I felt was a solution. I informed him that since I discovered the problem, I had to spend over an hour driving to the junk yard, removing the needed parts, and then driving home and putting the missing parts back on my car. I felt that he owed me 2 hours of his labor rate for my inconvenience. He was very emphatic that that wasn't happening. He offered no other solutions or suggestions. A Better Business Bureau (BBB) complaint is the next step. Terrible workmanship, unresponsive management. An upset customer who will never return!
• CN

  Chi Nguyen

  Aug 26, 2026
  5.0
  I had such a wonderful experience today! Tony, the manager, and the entire team were so sweet, kind, and incredibly helpful. Everyone made me feel welcomed and truly took the time to help me. It’s honestly hard to find a place where you feel like you can trust the people taking care of you and know that they genuinely care about their customers. But today, I found my place! 🥹❤️ Thank you so much, Tony, and the whole team, for taking such great care of me. I truly appreciate you all and will definitely be coming back! Highly recommend!