Grayson Tire and Auto

Reviews

• BG

  Brenda Greeson

  1 day ago
  5.0
  I called Grayson Tire and Auto to see if they could change my oil and see if I had a leak. I had noticed there was an oil spot on my driveway. I usually drive the vehicle daily, but after it sitting for a while I noticed the spot. When I called John answered the phone and said the sooner the better. I was able to get my vehicle in the same day and let them know I would be able to leave it overnight. They were extremely busy, but were able to get my oil changed and the reason it was leaking was because the filter was NOT tightened!!! I have definitely found a new company to work on my vehicle!!! Shay at the desk was so helpful when I was checking in and John was so helpful when I was checking out!!! I truly trust this company fully!!! THANK YOU!!!!
• NF

  Nathaniel Fogerson

  1 day ago
  5.0
  Mike and I had the pleasure of working with Shay through this intensive claim. Lots of moving parts, but Shay's hard work, dedication and team work got us through it. When I provided payment, Shay showed me how amazing her level of customer service really was. Such a great service advisor!
• RJ

  R Jones

  Aug 17, 2026
  5.0
  Grayson Tire is a great shop. Jeff the owner is a really stand up guy. You can count on them being fair and professional. I would trust them to not take advantage of someone unfamiliar with car repairs. I would much rather support a great local shop like them over a chain that does not really care about their customers.
• RW

  Rebecca Walz

  Aug 16, 2026
  5.0
  My husband is a mechanic so we don’t go to a shop often. There are times his work scheduling is very demanding so I need somewhere to go. I’ve been to Grayson auto for tires and oil changes and I’ve got to say 1. I love how clean it is inside. I don’t feel disgusted if I have to use the bathroom. It’s taken care of unlike many other places I’ve been in the past. 2. Great customer service. Everyone I talk to is so friendly and makes me feel welcome. 3. So quick!! I know they are busy however I feel I always get my car back in a timely manner. 4. Reasonable pricing! I have seen friends get scammed by some auto shops but I can tell you this place is reasonable and honest!! Will continue to do business with them!!
• AR

  Andrea Rankins

  Aug 12, 2026
  5.0
  Dear Grayson Tire and Auto Team, Words cannot express my gratitude for the exceptional service and honesty I experienced at your shop. I recently brought my car in due to an unusual sound and movement, and I received news that I was completely unprepared for—I needed a new steering shaft. Having no idea what that was or how important it was, I was incredibly anxious, especially regarding how I would afford the repairs. However, John was extremely patient and knowledgeable as he explained his findings, helping me understand the severity of the issue and its impact on my safety. I ultimately left my car so the repairs could begin. Early the next morning, John called me with great news. It turned out I did not need a new steering shaft; instead, there was just a loose bolt. He explained in detail how this could have happened, and I was incredibly relieved. I truly appreciate the honesty and care I received. In the past, I have been to other auto shops that have taken advantage of situations like this, charging for unnecessary repairs just to make a profit. Grayson Tire and Auto has earned a lifetime customer. I will gladly share my experience with others to let everyone know how amazing your shop is. Thank you again for everything.

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