Eurofed Automotive

Reviews

• LJ

  Latiesha James

  1 day ago
  1.0
  I am extremely disappointed with my experience with this company and feel obligated to share what happened after weeks of attempting to resolve this professionally and privately. My vehicle has been in their possession for nearly a month, causing major disruption to my personal life, business responsibilities, and daily transportation needs. During this process, communication was inconsistent, timelines continuously changed, and I was repeatedly told one thing verbally while experiencing something completely different in practice. The most concerning part of this experience was being pressured to remove my original review before they would proceed with ordering parts or continuing repairs on my vehicle. I was explicitly told that my review needed to come down in order for them to move forward. As a customer, that felt extremely manipulative, unethical, and retaliatory. At no point was my original review “slander.” It reflected my honest experience at the time it was written. Instead of focusing on accountability, professionalism, or customer resolution, the conversation shifted toward silencing negative feedback. I also have written text messages documenting these interactions. What makes this even more frustrating is that I attempted to resolve this respectfully. I followed up professionally, asked for updated repair breakdowns and pricing, and even communicated in good faith regarding next steps. However, I was met with responses implying that my concerns were invalid and that the company was somehow “helping” me while simultaneously withholding progress unless my review was removed. To make matters worse, I STILL have a vehicle that is not operable. I am now expected to pay $3,500 just to retrieve my vehicle, an additional towing fee to transport it to another repair facility, and THEN pay another repair shop to correct and repair the issues left behind. After all of this stress, inconvenience, lost time, financial burden, and disruption to my business and daily life, I am still left without a properly functioning vehicle. A professional business should never condition repairs, communication, or customer service on the removal of public feedback. Customers should be allowed to share their experiences honestly without feeling intimidated or pressured. I strongly encourage anyone considering this company to document EVERYTHING in writing, ask detailed questions upfront, and proceed cautiously. My experience left me feeling unheard, bullied, financially burdened, and deeply disappointed in the level of professionalism, accountability, and integrity shown throughout this entire situation.
• WW

  Wendy W

  6 days ago
  1.0
  Horrible!!! But please be aware of this place. Do not spend your money here or waste time!!!!
• DJ

  daquan jones

  6 days ago
  1.0
  Took a month to get me my car and did unnecessary repairs instead of the initial problem
• LJ

  Latiesha James

  6 days ago
  1.0
  Extremely disappointed with my experience at Eurofed Johns Creek. What started as a diagnosis for a loud noise on my 2018 Range Rover Evoque quickly turned into over $14,000 in repairs and eventually an engine failure recommendation. Prior to bringing my vehicle to this shop, my car was fully operable and there was no loss of power. I have always kept up with maintenance specifically because I understand how expensive luxury vehicle repairs can become. According to the diagnostic report, the shop claimed the vehicle needed a turbocharger replacement, coolant pump replacement, spark plugs, ignition coils, and eventually even a full engine replacement due to alleged internal engine damage and low compression in cylinder 4. What concerns me most is how the situation continuously escalated. First it was the coolant pump and turbocharger. Then after those repairs/recommendations, I was told there were misfires. Then suddenly the engine itself supposedly needed replacement. It felt like new problems kept appearing only after prior work had already been recommended, instead of receiving a clear and complete diagnosis upfront. The communication throughout the process was frustrating and unprofessional. There was very little transparency, very little accountability, and at no point did I feel like I was being treated with honesty or genuine concern as a customer. Being told your vehicle has gone from a noise issue to complete engine failure while the bill continues climbing into the tens of thousands is extremely concerning. What makes this even more disappointing is that the written report itself repeatedly references ‘replace and retest,’ which only reinforced my concern that the full issue may not have been properly diagnosed before major recommendations were made. I understand vehicles can have complicated mechanical issues, but customers deserve transparency, consistency, and honest communication throughout the process. Unfortunately, that was not my experience here. I highly recommend anyone considering Eurofed Johns Creek get a second opinion before authorizing expensive repairs. I am left with no choice, but to file bankruptcy, because I cannot afford repairs, & be able to get my car back. DONT BRING YOUR CAR HERE!! Brought my car in for a noise, & ended up without an engine…. Quote went from $5300 to $14,000…. I am forced to file bankruptcy because of car repairs!! DO NOT BRING YOUR CAR HERE!! I could not reply back to their response, but they are lying! My engine was intact before they provided repairs. I have inspection reports from my trusted Range Rover location, & my Carfax report! There was NEVER any mention of engine until today, when they provided that ridiculous 14k quote!! If they will lie about this, I’m convinced, my car arrived making a noise, & due to their negligence…. I now have an inoperable car, with engine damage!! They are incompetent, unethical, liars!! DO NOT BRING YOUR CAR HERE!! DO NOT BRING YOUR CAR HERE!! I AM NOW FORCED TO FILE BANKRUPTCY!!! I AM NOW FORCED TO FILE BANKRUPTCY!! MY CAR CAME IN WITH NOISE ISSUES, & NOW IS INOPERABLE, WITH ENGINE FAILURE, & 14k IN REPAIRS!! The economy is too bad to put your hard earned money in the hands of incompetent, unprofessional, individuals whom lack integrity, & ethics!! TAKE YOUR HARD EARNED MONEY WHERE YOU WILL NOT RISK TURNING A NOISE(unrelated to engine) INTO AN INOPERABLE ENGINE ISSUE WORTH 14k!! IF YOU DONT WANT TO BE STUCK WITH AN INOPERABLE VEHICLE, THAT YOU STILL HAVE TO PAY THOUSANDS & THOUSANDS OF DOLLARS FOR BEFORE PICKUP…. THAT YOU CANNOT EVEN DRIVE OFF THEIR LOT, & BE REQUIRED TO PAY MORE MONEY FOR TOW SERVICE TO REMOVE SAID INOPERABLE VEHICLE, & TRANSPORT TO ANOTHER REPAIR SHOP, & THEN PAY MORE MONEY, AFTER PAYING THEIR BILL FOR AN INOPERABLE CAR, THAT WAS OPERABLE BEFORE ARRIVING TO THIS SHOP….. DONT BRING YOUR CAR HERE!! The screenshot proved Tyler is a liar. Went from, “you can pick your vehicle up on Tuesday” weeks ago…. To engine failure & a 14k quote on 5/14!! DONT BRING YOUR CAR HERE!!
• RS

  Roozbeh Sepehrara

  May 13, 2026
  5.0
  I just got my car back from Tyler and he was a very helpful and informative about everything that was done to my car. I'll most definitely be bringing my car back here if there's any problems.