Enterprise Rent-A-Car

Reviews

• TG

  TyEsha Gasque

  May 8, 2026
  1.0
  I am beyond disgusted with my experience with this rental car company. I was involved in an accident that was not even my fault, already dealing with enough stress, and instead of helping, they took complete advantage of the situation. The representative, Christian, repeatedly lied to me about the pricing. Every week he kept saying I would only be paying around $262, yet somehow the final total came out to almost $1,800 for one month in a basic rental vehicle. At no point did anyone explain that I could return and re-rent the car for a better monthly rate. They knowingly allowed the charges to continue piling up. What made the situation even worse was the extremely unprofessional behavior from Christian himself. Every time I went to the location asking for a breakdown or printout of the charges, he refused to provide one. Instead of handling things professionally inside the office, he would come outside, sit in the car with me, avoid showing me the actual charges, and make inappropriate sexual advances and he kept saying “I got you”. I repeatedly asked for transparency regarding what I was being charged and never got a straight answer. All I was told was $300 and something the first week because it included the refundable $50 deposit and then $262 a week, which clearly was not true. I have contacted customer service multiple times, and the matter has supposedly been escalated, yet no one has contacted me back and no one has attempted to resolve anything. This company is greedy, dishonest, and completely lacks professionalism and accountability. Charging someone nearly $1,800 out of pocket after an accident they didn’t even cause is outrageous enough, but the misleading pricing, refusal to provide documentation, and inappropriate conduct from an employee made this experience even worse. I would never recommend this company to anyone.
• JN

  James Nguyen

  Apr 13, 2026
  5.0
  Great service and very transparent
• LL

  LifeGoesOn

  Apr 9, 2026
  1.0
  Staff is greedy! I reserved a luxury car(bmw or Audi) a month ago and they didn’t had any it when I come for pickup and showing all ordinary cars as luxury and charged me for same price. And charged me 1 hour at drop off though I wasn’t late by 1 hr.
• MM

  M M

  Apr 5, 2026
  5.0
  The staff was very friendly and helpful. The process was quick and easy.
• MM

  Matty

  Apr 1, 2026
  1.0
  worst service ever!! They try to scam and play around with the prices trying to highball me with ridiculous prices... they tried to say the rental costed almost $70 per day and I went to the other place and they only charged me $51.. this black guy was pressuring me so much and i almost agreed but luckily they were about to close so i said i will be back tomorrow.. i went to another location around there and they did me right.. i was so traumatized