AutoZone Auto Parts

Reviews

• DB

  Daemon Baizan

  4 days ago
  5.0
  Keelan was great! Fast and attentive!
• JE

  Jacob Edwards

  Aug 25, 2026
  5.0
  They tested my battery for free and when it wasn’t charged well enough to test they charged it for me. Tested again and everything worked.
• BH

  Brian Harris

  Aug 18, 2026
  1.0
  Brutally frustrating staffing issues- I came in seeking a part that online said they had it in-store, but when I couldn't find it, I went to the front for help. It took a bit to get someone that could help me, which is fine as there were only two employees at the time. However, when the second employee showed up, I told him what I was looking for, and he simply pointed vaguely towards the center of the store and said, "it'll be out there." I explained that I looked and didn't even see an empty slot on the shelf for it, so I was thinking they might have it behind the counter. The employee said, "No, it's out there." So, I said I'll recheck, and when I did with no success, I started coming back up to the front when the other (first) employee, who was working with a customer, said, "what part is it?" And I showed him on my phone, and said, "yeah, we'll have that in the back, you need to look it up" (directing the other/second employee). The first employee shrugged and brought up the search on the computer, and then proceeded to stumble through looking up the part. I offered the part number, I showed it on my phone, etc and it was like he had no idea how any of it worked. He mistyped one letter but before I could correct it hit search, and then confidently said, "see, we don't have it." I noted his typo, and he fixed it, yielding one search result. However, it showed the category of the part in the image and the employee then argued, "that's not the same the part." I had to note that he just needed to tap on the result to see the actual part, and surprise, it came up right away! Then, the most frustrating element of the whole experience- he then says, "oh, we don't have that part here, it's at the hub.". The screen I'm reading next to us says 19 at the hub on one line, 2 units here on another, which I point out. "No, we don't have those. They're at the hub." I proceed to, "ok, but online it says I can pick this up in store today." The employee says, "did you order it online?" No, I came into the store because it says I can pick it up... "Oh, well you'd have to do that to pick it up in store. I can order it for you now and you can come get it tomorrow." First, why tomorrow if I can order it myself and pick it up today? Second, I can see the screen and it says there are 2 here, which aligns with what it says online! But, I didn't argue. I just walked out. It's a $3.50 part. It's literally not worth the gas to come shop here again. I'll order from Amazon and make jeff bezos richer because he'll drop it off at my doorstep for $1 more.
• KP

  Kester “Katashi” Peters

  Aug 13, 2026
  5.0
  I want to give a huge thank you to Taha and Bekita for the excellent customer service they provided, especially during the last 30 minutes before closing. They went above and beyond to make sure Mestre Fran and I were taken care of. We were having battery issues with our SUV, and Taha was extremely helpful in getting the battery changed and making sure everything was taken care of properly. Bekita was also incredibly helpful when we ran into an issue redeeming our promotion. She took the time to help us work through it and made sure we were able to use our coupon. From the moment we arrived until the moment we left, both of them were friendly, patient, professional, and genuinely willing to help. Even though it was so close to closing time, they never made us feel rushed or like we were a burden. Taha and Bekita are a great example of what excellent customer service should look like. They turned what could have been a stressful situation into a great experience. I truly appreciate both of them and would absolutely recommend them to anyone looking for great service!
• DG

  Dom G

  Aug 7, 2026
  5.0
  Wonderful experience! Came in because of battery issues. D. Coleman was great. He checked my battery and I needed a battery. I decided to purchase a battery and he installed it and did a few other checks and I was on my way. Great customer service.

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