Express Oil Change & Tire Engineers

Reviews

• HJ

  Hayden Johnson

  5 days ago
  5.0
  Great job! Very nice employees and honest about the work that needed to be done. Along with great pricing. Will come back in the future with my vehicle
• JD

  Jyqaz Dorsey

  5 days ago
  5.0
  I have utilized the services of this establishment on numerous occasions for both of my vehicles. Each visit has been characterized by clear and comprehensive communication regarding the services rendered. To date, I have not encountered any negative experiences.
• CS

  Cyrus Scott

  6 days ago
  5.0
  Great experience, special thank you to Tyler and his team who went over and beyond service. I really appreciate his honesty, empathy and integrity. Those are rare to come by these days and Tyler and his team have made a customer for life! I appreciate you guys!
• BP

  Brittany Petty

  Aug 20, 2026
  5.0
  I love going to this place for my oil changes. They are so quick and nice. Today, Armani really made the experience comfortable. He was so respectful and patient. 10/10!
• RR

  Review & Reverie

  Jul 28, 2026
  1.0
  I have been a customer of this Dacula location since it opened, and have otherwise had very pleasant experiences - however my experience on July 28 was extremely disappointing. I scheduled an oil change through Express Oil’s official website. When I questioned a difference between the online estimate and the in-store quote, the assistant manager, Cameron, repeatedly interrupted me and said the store does not look at online appointments because they are unnecessary and merely “a corporate thing.” He even stated that the company should remove the appointment feature from its website. When I asked him to stop interrupting so I could finish speaking, Cameron accused me of disrespecting him, abruptly ended the service, repeatedly ordered me to leave, claimed to be the manager, and refused to provide his name. My seven-year-old son witnessed the incident and became very upset. The actual store manager, Zach, eventually intervened. He calmly explained that the advertised price covered only a limited number of quarts and that my vehicle required additional oil. I immediately understood and accepted that explanation. Zach was professional, apologetic, and personally completed the service. My complaint is not about the promotional limitation. It is about Cameron’s unnecessary escalation and unacceptable treatment of a customer asking a reasonable question. Corporate management should review the surveillance footage and provide appropriate management and de-escalation training. I've submitted a formal complaint and incident report via email and letter to corporate.