Tire Discounters

Reviews

• JC

  Javontae Coley

  2 days ago
  5.0
  They got me in and out in 20 mins. Very helpful customer service!
• MW

  Mary Walker

  Jul 18, 2026
  5.0
  Tire Discounters is an excellent place to get tires and also for all kinds of other auto maintenance and repair. We rely on them to keep our two Volkswagens on the road.
• IR

  Imani Rogers

  Jul 15, 2026
  5.0
  Alex helped me with the process and made it very worry free.Customer service was amazing!
• SY

  Sri Yarlagadda

  Jul 13, 2026
  1.0
  I brought my vehicle to Tire Discounters after another mechanic indicated there was an issue with a broken bolt during a belt system repair. Tire Discounters completed the repair and informed me that the vehicle was fixed. My concern was the communication and lack of details provided regarding the additional labor charge. I was charged 4 hours of labor, but I was not shown pictures of the broken bolt, the extraction process, or the damaged part that required the additional work. I would have appreciated more transparency and a clear explanation of the repair before being asked to approve the final charges. The repair was completed, but I recommend providing customers with better documentation, pictures, and a detailed explanation when unexpected additional labor is required. ========================================= Thank you for your response. My concern is not that the repair was completed, but the lack of communication and transparency during the process. Initially, I was told the total repair would take up to about 4 hours and cost around $750 if the belt system and related components needed replacement. Based on that discussion, I scheduled an appointment for Friday, July 10, at 1:30 PM because I wanted the mechanic to show me the failed part or send me pictures and provide a written estimate before proceeding. Unfortunately, I never received any follow-up call, photos, or explanation of what was found after the inspection. The only call I received was from Alex on July 13 around 5:30 PM informing me that my van was ready for pickup and that I needed to pay approximately $249.99. Based on that conversation, I believed the repair only involved the quoted parts and that no additional issues requiring approval had been found. When I arrived to pick up the vehicle, I was presented with a final invoice that included an additional $640 in labor for approximately 4 hours related to extracting a broken bolt, which had not been discussed or approved with me beforehand. When I asked to see the broken bolt, the failed belt, or any photos of the repair, I was told the parts had already been thrown away and could not be shown. My concern is not with paying for necessary repairs. It is that significant additional labor charges were added without prior communication or authorization, and no documentation or removed parts were available to explain the work performed. Better communication, customer approval before additional charges, and providing photos or retaining removed parts would have made this a much better customer experience.
• LS

  Laura Solomons

  Jul 10, 2026
  2.0
  I purchased my four tires a little over a year ago from here when it was still painted like “Fred’s tires.” Now it’s painted red and called something else. Went for a tire rotation a few months ago and it took a few hours. Found a nail in my tire yesterday and went in today to get it patched since I had purchased a road hazard warranty with Fred’s. Turned out I had to get a new tire. Ok, no big deal since I had the warranty. The man quoted $121.90 for the mount and balance. I told my husband excited we wouldn’t have to buy a $350 tire. He wanted to know why a mount and balance was over $40. The man said it was because of an $80 tire disposal fee. I can put the tire in my trash can for free. Other tire shops charge $5. My tire still has great tread, but a nail hole. When my husband told them to put the tire in the back of my truck and not warranty the new tire, it dropped the price down to $35. I got there at 10:30 and didn’t leave until after 3:30. They are slow! There were multiple customers that were there before opening at 8am that left around 2 pm. Considering my car sat in the parking lot for almost an hour AFTER it was serviced, waiting on paperwork, I feel like it was retaliation for requesting to keep the tire. I won’t buy anything from them again and will only go back for free rotation and balances if I do go back. I also feel like an $80 tire disposal fee could have also been the “warranty” being added to that tire without me being asked if I wanted to warranty that tire. Keep driving to another tire shop if you need help. This isn’t Fred’s anymore. Buyer beware.

Frequently Asked Questions About Tire Discounters