SIXT Car Rental - Atlanta International Airport (ATL)

Reviews

• KH

  Kayla Harper

  Aug 28, 2026
  1.0
  I’ve rented from several different locations over the years and have always had a solid customer experience, which is why my recent rental at the Atlanta branch was so disappointing. Upon returning the vehicle, I was held responsible for a minor scratch that was not there when I picked it up. While I don't know who caused it, I know 100% that I didn't do anything to the car during my rental. After looking through other reviews, it’s clear this is a recurring issue with false damage being pinned on the wrong customers. I would definitely stay away from this location.
• XQ

  Xavi Quintana

  Aug 28, 2026
  5.0
  We had a great experience with SIXT Atlanta. The whole process was smooth and the service was excellent from start to finish. A special mention to Amina, who was incredibly friendly, professional, and helpful. She took great care of us and made the entire pick-up process easy and enjoyable. Her kindness and willingness to help really made a difference. We are very happy with our experience and would definitely recommend SIXT Atlanta. Thank you, Amina, for the outstanding service!
• HH

  Henry

  Aug 21, 2026
  1.0
  I’ve rented from this company two or three times before all of a sudden when I get here to the airport while I got my family waiting on me I cannot pick my car up that I reserve yesterday online the car was here. Everything was fine when I got here they said I had a free upgrade, but I cannot pick up cars from the airport because I’m from Atlanta Georgia where I’m picking the car up from but yet this is My third time trying to rent from them and I picked up from this up with two times before seamlessly and now all of a sudden when my family is waiting, I cannot get my reservations. I’ve been told to three different things that they don’t have any more cars. I can’t rent the car from here Hartsville Atlanta airport because I’m from Atlanta the one 800 number is garbage they can’t help. They know nothing to communication sucks do not rinse from this company.
• LM

  Lindsey Montague

  Aug 17, 2026
  1.0
  Essentially, I booked a car at the Atlanta airport because my flight was canceled. I show up for the reservation the next morning and the lady at the counter told me that she was told “they were supposed to cancel all the reservations from the night before”. I did not get any email notifying me of that before I showed up at the airport that morning. They had 8 hours to notify me. Furthermore, then somehow, even though she said they were “booked up” I miraculously was offered another car at an expensive up charge to what I had reserve reserved and that was the only thing she had available for me. I also was told I had to buy the insurance even though I declined it in the earlier reservation. Everything about this experience was slimy, laced with undercurrents of fraud and is the essential reason why bait and switch advertising is prohibited by the FTC. To make it so obvious is astounding! I believe this woman canceled my reservation in order to make more revenue and took advantage of my unfortunate circumstances. I received nothing from your company, informing me that my reservation would not be honored. Rather, she set me up in a new reservation. To compound an already subpar experience with Sixt, the car reeked of marijuana. My hair & clothes smelled like it when I got home despite driving for six hours with the windows partially down. As if that experience wasn’t bad enough, the manager called me after I emailed to bring these attentions to light. He agreed that I should have been informed that they were running out of cars. He also stated that I should not have had to pay more than my original reservation. He said that he would email me some type of voucher for future use and I received absolutely nothing. Yet again, another bait and switch. I just can’t believe how slimy this company is.
• EO

  Eyal Oren

  Aug 12, 2026
  1.0
  Lied about fuel level after upselling me on a different car. Rented a car from Sixt out of ATL last weekend. I had booked a BMW 2 series but, when I was checking in, the guy at the terminal upsold me on the 4 series. It was a very nice car and I had no complains about the change. As I have every single time, I filled up at the RaceTrac near ATL and returned the car. When I returned home, I saw my preliminary invoice with a fuel charge of $55 for returning the car without being full. I contacted support via chat and was told to wait for the final invoice. That final invoice also had the fuel charge. Went on chat again and was told I needed a copy of my receipt (RaceTrac doesn't offer these at the pumping station but have to go inside. I did have a copy of my Credit Card charge with amount and location). They also wanted a photo of the fuel gauge when I dropped it off... if you do rent from Sixt, make sure you take a photo of that fuel gauge. I'm likely not going with them again but, if I do, I would video the entire drop off next time.

Frequently Asked Questions About SIXT Car Rental - Atlanta International Airport (ATL)