SIXT Car Rental - Atlanta International Airport (ATL)

Reviews

• PS

  Paul Strazz

  6 days ago
  5.0
  Christin W at Sixt is absolutely exceptional. After a long flight into ATL and facing a long drive ahead, she turned what could’ve been a stressful moment into the best rental experience I’ve ever had. She greeted me like an old friend, immediately put me at ease, and went above and beyond to make sure everything was perfect. I travel constantly, and I can honestly say she is the best service professional I’ve encountered at any airport, anywhere. Sixt is incredibly lucky to have her. Promote her — she’s a star.
• CG

  Corey Granderson

  May 12, 2026
  5.0
  Dear sixt family,I want to recognize tonya,the rental car manager,for her outstanding professionalism and customer service. I experienced several issues with my rental and tonya handled the situation quickly,professionaly and with genuine concern. She took ownership of the problem,communicated clearly, and made sure everything was fully resolved to my satisfaction. In a time when great customer service can be hard to find, Tonya truly stood out.Her calm attitude, leadership,and commitment to helping customers reflect very positively on your company. Please acknowledge tonya for the job she did .Employees like her make a lasting impression. Sincerely, Corey Granderson
• CG

  Crystal Griffin

  May 8, 2026
  1.0
  7 hours. 7 hours is how long it took them to help a customer with mechanical failure. I had a feeling we were going to have issues as soon as we left the airport. Car smelled of illicit substances. 5 minutes down the road tire pressure light comes on (no big deal). Day 4 after filling with gas and attempting to restart the car every light flashed out and indicate a transmission failure- car said do not drive. Immediately called for roadside. Gas lit by the rep stating I need a jump- repeatedly told them no it’s a transmission issue. She said got it. 2 hours later a man shows up to jump the battery- I explains again it’s not the battery need a tow. He verifies the code and calls for a tow. Another 2 hours go by and a 2nd person shows up to jump the car. Livid at this point. He calls for a tow - I call back to sixt for the 4th time. They assure me they are sending a tow. Get the text confirmation that says the car is to be picked up and brought to dealership in 90 to 120 minutes. Taking it to the dealer doesn’t get me a new rental so I call back again. They make me confirm and acknowledge that if it’s not a mechanical issue I will be charged (this is after 2 people have already confirmed the mechanical issue). I acknowledge and only then do they agree to send a new tow with a new car. Start this process at 1230ish in the afternoon and received the new rental at 700pm. Completely unacceptable. I lost an entire day of work sitting in a broken vehicle. Customer service was horrendous. You have lost my business. Stuff happens but this is not the way you treat customers.
• VS

  Victor K Spencer

  May 1, 2026
  5.0
  ⭐⭐⭐⭐⭐ Above and Beyond at SIXT Atlanta! ​If you are looking for a rental experience that feels more like a VIP concierge service than a standard car pickup, look no further than SIXT at Atlanta Hartsfield-Jackson. ​From the moment I arrived, the energy was different, but the absolute star of the show is the Branch Manager, Martina. It’s rare to find leadership that is so hands-on and genuinely invested in the customer’s journey. ​Why This Was a Top-Tier Experience: ​Elite Leadership: Martina doesn’t just manage; she leads by example. She was visible, proactive, and moved with a level of urgency and professionalism that you usually only see at five-star hotels. ​The "Above and Beyond" Factor: I wasn’t just "another reservation" to her. Martina took the time to ensure every detail of my rental was seamless. When a small hiccup arose, she handled it instantly—not just solving the problem, but upgrading the entire experience to ensure I walked away with a smile. ​The Fleet & Vibes: The ATL location is stocked with pristine, high-end vehicles that actually make driving in Atlanta traffic feel like a luxury. The branch is clean, efficient, and buzzing with a premium feel. ​The Verdict: Martina has clearly cultivated a culture of excellence at this branch. If you’re coming through ATL, do yourself a favor: skip the rows of beige sedans elsewhere and head straight to SIXT. Ask for Martina’s team—they’ll treat you like royalty. ​I’ll never rent from anyone else in Atlanta!
• DR

  damitrius ragsdale

  Apr 21, 2026
  1.0
  I signed up for Sixt Plus feeling like I had finally found something built for people who actually live real, dynamic lives. As a contractor, traditional leasing never made sense for me — but a flexible car subscription? Perfect. And for a while, it genuinely was. Five months in, two BMW X3 swaps, and I was practically a brand ambassador in my own head. The cars were clean, the process was smooth, and I felt like Sixt had cracked something the industry hadn’t. I was excited. I was loyal. I was also, as it turns out, completely naive about what their definition of “flexible” actually meant when things got hard. Yes, I was late a few days — not weeks, days — on two payments. My income comes in when my invoices get paid, not on a corporate payroll schedule. Then I was hospitalized. No phone, no laptop, no portal access — just a hospital bed and the very real priority of surviving whatever put me there. The moment I was discharged, I called Sixt, explained everything, and had payment ready. What I got in return was a tow truck. Ten days past due. Five months of consistent payments, a medical emergency with a paper trail, money in hand and on the phone — and they sent a tow truck. Then had the nerve to charge me triple rate for those ten days. Let that sink in. Triple rate. For a hospitalization I did not schedule. But the ending is what truly removed any doubt about the kind of company Sixt Plus is. Two weeks after forcibly repossessing a vehicle I never once put a scratch on — no accidents, no incidents, not so much as a door ding — they emailed me a damage claim. A damage claim. After everything. It was the final move in what felt less like a customer relationship and more like a calculated ambush dressed up in luxury branding. Sixt Plus will smile at you on the way in and bleed you on the way out. Save yourself the heartbreak, the anger, and the legal headache — and lease from literally anyone else.​​​​​​​​​​​​​​​​

Frequently Asked Questions About SIXT Car Rental - Atlanta International Airport (ATL)