SIXT Car Rental - Atlanta International Airport (ATL)

Reviews

• FS

  Flo S

  4 days ago
  1.0
  Finger weg von dieser Mietstation - Abzocke! Es ist mit Abstand die schlechteste SIXT Station, die ich als Sixt Diamond Kunde in den USA bzw. auch weltweit kennengelernt habe. Auf Wünsche wurde Null eingegangen, am Ende wurde man quasi dazu genötigt, ein Upgrade auszuschlagen. Es wurde versucht Profit um jeden Preis zu machen, egal ob Statuskunde oder nicht. Ich hatte wirklich keine hohen Ansprüche und wollte nur einen BMW oder alternativ verfügbare Amerikanische Modelle haben. Hier wurde aus freien Stücken entweder ein BMW X7 oder Escalade angeboten um dann zu sagen, dass dieser 85$ bzw. 135$ im Angebot den Tag kostet. Ansonsten ginge nur Mercedes GLE (den ich nicht fahren wollte) ein X5 war nicht verfügbar. Alle mir bekannten Sixt Stationen hätten im Zweifel eine Kategorie höher genommen. Stattdessen wurden Spielchen getrieben mit Mirarbeiterwechsel und Manager on Duty versucht nochmal was, obwohl es dann das gleiche Angebot war. Nein SIXT Atlanta nie wieder und auch allgemein hat das ein sehr schlechtes Licht auf Sixt für mich werfen lassen. Zudem es mal keine dienstliche Reise sondern Urlaub ist. Umso verärgerter bin ich, dass kanns nicht sein. Wie gesagt BMW oder Alternativ Chevrolet Suburban, GMC, Escalade oder X5,X6, X7 wäre alles drin gewesen… Nein stattdessen verärgert man hier lieber einen Kunden. Die Hauptschuld trifft Lyrics Kollegin oder Managerin, ein derart arrogantes Auftreten die ihresgleichen sucht. Wartezeit am Counter ebenfalls schlecht, da ewig lange Diskutiert werden musste um sich dann anhören zu müssen, dass unbedingt ein Vermerk gemacht werden muss, dass ich den GLE und damit ein Upgrade ausschlage. Es wurde Druck gemacht, dass man es sich am Liebsten von mir gegenzeichnen lassen würde.
• TD

  Tate Dillard

  5 days ago
  5.0
  My experience from start to finish has been outstanding. The entire rental process was smooth, easy, and hassle-free. The staff was friendly, professional, and genuinely helpful, making me feel like a valued customer. The vehicle was exactly as expected—clean, well-maintained, and ready when promised. Everything exceeded my expectations, and I couldn’t have asked for a better experience. I would absolutely rent from you again and wouldn’t hesitate to recommend you to friends and family. Thank you for making the entire process so easy.
• KK

  Kaye

  Jul 3, 2026
  1.0
  If you can find an alternative I would recommend you do. Everything seemed to have gone well until I received my final invoice about one week later after my booking and return of the car. I was charged a late fee when I did not return the vehicle late. In fact, I returned it early. There is not a way to speak to a live person. Everything is AI driven or through WhatsApp afterwards if you need to connect with customer service. Even when connecting with customer service via text message, I was left waiting for live agent to assist me therefore I use the Alternative to contact them through WhatsApp. That person I was connected to after going through the first stages of being connected with AI I was connected to a live agent named Sandy. This person asked me the same information two times and took over 35 minutes to try to help me get the issue resolved with the overcharge. She then advised me she’s not able to assist me in and would need to connect me to a level two agent. I have spent over an hour trying to get this resolved therefore, I simply resulted to contacting my credit card company to do a dispute as I have the documents that show the time of the rental as well as the time I returned it. Just be aware..
• AO

  Alisa Oates

  Jun 25, 2026
  5.0
  ⭐⭐⭐⭐⭐ Thai was an awesome salesman! From the moment we walked in, he made us feel comfortable, welcomed, and never pressured. He was professional, friendly, and took the time to answer all of our questions, making the entire rental process smooth and stress-free. We even had a fun conversation about gambling, which made the experience feel more personal and enjoyable. It felt like talking to a friend while still receiving top-notch customer service. We rented a BMW, and it was absolutely amazing—clean, well-maintained, and a pleasure to drive. The entire experience exceeded our expectations. Thank you, Thai, for making our rental so easy and enjoyable. We’ll definitely be renting from Sixt again and highly recommend asking for Thai if you want outstanding customer service!
• AS

  Anthony Sanford

  Jun 17, 2026
  5.0
  I rent vehicles about 186 days a year, and while I often compare rates between Sixt and the big three (National, Hertz, and Avis), I consistently have great experiences with Sixt, especially at the Atlanta Airport location. The checkout process was smooth and efficient as always. Sixt does an excellent job recognizing my status and frequently provides complimentary upgrades when available, which is something I truly appreciate as a frequent renter. Today, after I landed, I realized two coworkers were also coming into town. What was originally planned as a standard car rental suddenly needed to become an SUV so we could all travel together. Thai immediately stepped in, took care of everything, and got me into exactly what I needed. Not only was I upgraded into a premium SUV, but he was able to accommodate the change without increasing my cost. This is exactly why I choose Sixt in Atlanta. They consistently make me feel valued, exceed my rental expectations, and go out of their way to accommodate my needs. This is a busy location, which makes great customer service even more impressive. Thai, thank you for making this process so easy. Experiences like this are why I’ll continue choosing Sixt at ATL, even when their rates may be slightly higher than the competition. Excellent service is worth it.

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