National Car Rental

Reviews

• MH

  Matt Hayes

  2 days ago
  1.0
  Renting anything out of atlanta is a major pain because of the way you get your car. We chose a one way rental. Every one along the way said go pick a car just to get to the exit and have them tell us there was a certain car we had to pick for a one way so they charged us another $240 for a one way. Tell me at the counter before i go get the car not when i am at the exit and we have to get 30 cars behind us to move so we can back up. Absolutely rediculous.
• EE

  Earsh

  5 days ago
  5.0
  Atlanta-Airport Location: I went in on Monday to pick up my reservation for my premium reserve vehicle. When I got there, the guy told me to take the Q6 Audi cause it was going to be a better upgrade than the BMW that I was going to be picking up. We had a little friendly back-and-forth but let me in he won. I took the Audi Q6 and when I tell you, I did not regret it. That was such a beautiful car. Now I’m at the gate to pay and leave and I was wondering why the guy was taking a little while he didn’t say anything. He was just taking a little while. It wasn’t until I returned that I realized my reservation was for Tuesday. I needed the car Monday to be where I needed to be for Tuesday so I made the last-minute reservation, and I had a mistake. He did not draw attention to the mistake. He simply corrected it and I’m so glad he did because I was leaving for a family emergency and him not causing friction helped me.
• IS

  Igor Shvets

  6 days ago
  3.0
  I picked out a newer Mazda 3 from National for three days. The pickup process was fast and easy. The attendant was very helpful. The car drove fine but was not cleaned well and still had some food and drink splatter from the previous renter on the center console and driver's seat. I didn't notice right away because I was in a hurry to get to my destination. The rear seat had crumbs from what looked like take out and previous renter's tobacco pack in the door panel. Please a pay a little extra attention to the interior details. A clean car inside and out improves the overall experience.
• MG

  Mario Gamez

  Aug 27, 2026
  5.0
  Renting from National consistently exceeds my expectations. From the variety of vehicle classes available through the Executive Club, where you can simply select your car and drive away, to the easy, fast, and friendly return process, the entire experience is seamless. The vehicles are always clean, well-maintained, and ready for the trip, which means fewer worries and more convenience especially for the frequent business traveler. National makes renting a car simple, efficient, and stress-free.
• SA

  S. A

  Aug 19, 2026
  5.0
  I have been using National for over 15 years. As a power user, I rent their vehicles 340 days out of 365. With that usage level in mind, you can bet I have had my fair share of both malfunctioning vehicles and ones that work precisely as they should. The real power of my relationship with National—over every other rent-a-car company, and believe me, I have a relationship with all of them because there are times and countries where National is simply not available—is how they handle adversity. When something goes wrong, National goes all out to make it right. For example, on a recent trip, the vehicle provided was not clean. The manager at Hartsfield-Jackson, Mr. Nnamdi Onwumere, sent me an email apologizing and explaining that they take my complaint very seriously. Most of the time, managers just talk in standard corporate-speak. This time, a truly personalized email went far beyond that, proving he is going to do right by me. I deeply appreciate that, and it is precisely why I give the lion's share of my business to National.