Alamo Rent A Car

Reviews

• CR

  Christina Papadopulos Ronga

  1 day ago
  1.0
  The vehicle we were given had a key fob that was taped together…and the tape was wearing off, so the entire key was coming apart and didn’t work. So we were stuck in Macon, GA in rain, trying to get it to open with no luck! The replacement took forever to arrive given how far we were from Atlanta. We had to stay up late waiting for it, .and when the replacement arrived, it was not a similar vehicle! They stuck us with a mini-van! 👎 Terrible! So disappointing! Never renting from Alamo again!
• DP

  Dr Reba Perry-Ufele

  2 days ago
  1.0
  This was the worst experience I've ever had with a Car Rental. The staff was very horrible and unprofessional. As a UN Ambassador I traveled too 48 states and 5 continents I never experienced such human cruelty . First the lady was very mean towards me for no reason . She lied 3 different times. Said they dont take PayPal. I just used the same card in June rented a car. Then she said I needed a flight internary which I had on my phone. Greg the Manager was worst than the customer service lady. I came to Atlanta to receive award for my outstanding work for assisting minority students stay in HBCU Colleges. I had to get Ubers to get around which was very costly. I am totally disappointed in such poor customer services 😢
• CH

  Colleen Halloran

  Oct 5, 2026
  1.0
  If I could give Alamo zero stars I would. Renting from them was a horrible experience. I booked and prepaid my car well in advance. When I arrived at the rental desk I was assured that they had the car I requested. I signed the papers and walked outside only to be told they not only didn't have the class of car that I booked they didn't have any normal cars. I was given the choice of a GIANT pickup truck or a 4 wheel drive Jeep. I chose the Jeep. The car I requested was a Nissan Pathfinder or similar. We were three women 65 plus and a younger physically disabled girl and the Jeep in no way suited our needs. The Jeep had repeated car trouble. I had paid for roadside assistance but received none so they did refund me that. The Jeep would continue normally after you let it sit for a while and because the two different rental offices that I was told to go to were unable to help me I was told to keep the car. However because the car couldn't be trusted we avoided many planned activities that would have taken us away from where we were staying. For all the trouble they gave me credit for two days rental. Not much considering all the trouble. I will NEVER rent from Alamo and don't advise you do either.
• DH

  Dominique Hailstock

  Oct 3, 2026
  5.0
  Kesnel saved our trip! I went to a different car rental. It was an $80 rental for 4 days BUT the deposit was $500. I couldn’t afford that and neither could my wife. We went back to the airport and everyone has deposits between $200-400. I was about to take a 45 minute Uber to my grandfather’s house until my wife said “Wouldn’t it be crazy if Alamo had the lowest deposit?” Eh, I tried. The deposit was ZERO! My rental was $265 for Monday through Thursday! I was able to pick any intermediate car they had. Wife and I ended up choosing a really nice Hyundai Sonata (hybrid). I came back a little too early before my rental was due and homie knocked off a day! It was a different dude but the staff were incredibly nice. The cars were new and great! At the end of the day, thank you Kesnel.
• RZ

  Rudi ZWÖLFER

  Sep 26, 2026
  1.0
  Werde hier Antworten was soll das heißen die brauchen mehr Info man sieht doch anhand der Bilder was für ein drecks Auto verliehen wurde. Rede nicht chatbot Anbei mein Vertrag als letztes Bild Ich bereits 9x bei Alamo ein Auto gebucht und war bis jetzt immer sehr zufrieden, aber was hier in Atlanta passiert ist, ist die absolute Frechheit als ich das Auto am 20.09.26 übernommen habe glaubte es ist ein Auto einer Maler Firma aussen so wie Ihnen mit weißen Lack beschmiert aussen ist der Wagen komplett zerkratzt. Innen stinkt der Wagen extrem auch sonst war alles komplett verdreckt. Als ich den Wagen tauschen wurde mir gesagt ich soll alles Fotografieren und mich beschweren?? Sollte es hier keine Lösung gefunden werden, werde ich sicher klagen habe natürlich alles sofort CHECK24 und meinen Anwalt weiter geleitet. Wie kann man solche Autos nur Vermieten. Nicht einmal Wasser war in der Waschanlage ich hoffe nur der Wagen hält durch bin noch zwei Wochen unterwegs. Bin sowas von enttäuscht von Alamo das so mit treuen Kunden umgegangen wird.

Frequently Asked Questions About Alamo Rent A Car