AC
Amanda Collins
Jul 15, 2026
I dropped my car off to repair a broken hose. They never mentioned any diagnostic fee. When I was sent the estimate, a diagnostic fee of $225 was automatically approved. I approved the rest of the overpriced estimate ($764) with the expectation of having my car back the next day. A few hours later I received another estimate with an updated total of $1,200. Apparently this mechanic shop ordered the wrong hose and the first estimate only covered a few hours of labor. The new estimate was for an additional 3 hours of labor to replace the correct hose. If you did a diagnostic test, you'd know what hose needed to be replaced the first time. I told them I didn't want the expensive repair and I'd come get my car. The mechanic was extremely rude and acted like they did me a favor by looking at the car. Looking at it is the least you could do for $225. Ordering the wrong part and making more work for yourself is on you. I took my car to a local competitor and got amazing service. They stayed after closing to look at it for FREE, were courteous and I paid $400 total for the labor, antifreeze and the correct hose. Everyone I have spoken to after my experience has told me Sutton are crooks and needs a class in manners. I completely agree. $1,200 to replace a $100 hose is insane behavior.
PA
Peter Arpke
Jul 15, 2026
Great fair prices on all the work I've had done. Very informative on all the work being done
CE
CAMI EMMETT
Jul 15, 2026
Very pleasant experience with Sutton! They came and helped us in a bind. Stuck on the side of the road. They came roadside and got us up and running fast and efficient. Office staff and gentleman I spoke with were very professional and affordable.
CC
Clay Christy
Jun 27, 2026
I stopped by Sutton Tire yesterday to get two new tires put on, and I honestly couldn’t be more impressed. Not only did they get me in and out quickly, but they went above and beyond and detailed the car while it was there — completely unexpected and genuinely appreciated.
The team was professional, friendly, and the pricing was very fair. It’s rare to find a place that does quality work at a good price AND treats you like a valued customer. Sutton Tire checked every box. I wouldn’t hesitate to recommend them to anyone in the area. #CustomerForLife
RL
Rebecca Loeffler
Jun 4, 2026
Been going to them for a good bit now! Never been disappointed in the work. Very friendly customer service and good prices.
They always want to help out and do the best for their customers. Would recommend them to anybody! Very highly satisfied with the work that they do and the people there always friendly smiles.
Best In The biz.
Thank you so much!
Rebecca