Mavis Tires & Brakes

Reviews

• JJ

  JD

  4 days ago
  1.0
  Im sitting here at 330 in the afternoon. My appt to get 4 new tires was at 2. They got my truck into the shop at 245 but still have not taken a single tire off my truck. Its just sitting in there. Do not come here.
• JK

  Jiseoung Kim

  6 days ago
  5.0
  Mavis Tires takes care of customers’ cars with great attention and professionalism. The staff communicates well with customers, and the repairs are completed quickly. Also, the waiting room is spacious and comfortable for customers while they wait. Great service overall!
• DB

  Darrin Bartsch

  May 6, 2026
  5.0
  The Mavis store is Cartersville has exceptional customer service. This evening at 15 minutes to 6 I needed a valve stem. The store closes at 6, when I got there I was greeted by Debbie who got my issue resolved within 30 minutes. The exceptional customer service part of this experience was the fact that although it was very close to closing time, the team went right to work, no attitude about look at this crap coming in here at closing time, which means a lot to someone who is in need of service. We have all experienced bad customer service, especially when something happens last minute. I had an issue at this store before and the person that was there went out of their way to resolve it as well. That speaks to more than just the individuals, it’s a culture of true customer service. So if you want a good customer service experience, I highly recommend the team at Mavis in Cartersville. And once again to Debbie and the team who took care of me this evening, thank you very much.
• SI

  Samuel Carter IV

  May 4, 2026
  5.0
  Gotta say this was the best experience I had at any auto repair / tire shop ever. Both Jacob and Eric were there for me at the beginning. They provided excellent communication and guidance through fixing my brakes. And above all, they showed me a lot of humanity in these troubling times and worked with my budget and helped me get my vehicle fixed. Mavis Tire & Brakes have some amazing employees here at the Cartersville location. If you ever need help just ask for Jacob or Eric, two really genuine dudes. Thank you guys so much for helping me, I will be back soon in the future for other car maintenance.
• CM

  Christopher M

  May 4, 2026
  1.0
  Wish I could give them more. First day service had high hopes. Cliff notes.. Do NOT get alignment done here. I got a tire install and alignment done. Staff was friendly and it took about 2.5 hrs to get serviced from time I let go of my keys. They even threw in FREE windshield wipers. Tire install went well. Yet, I come home just to find one wheel completely cambered out while the rest looks fine. Had to take it back. I take it back for them to redo alignment. And spend another 2 hours in their shop. Just to have them say. Alignment machine was not reading anything. So they "EYEBALLED" IT. THEY EYEBALLED THE ALIGNMENT. And then they closed me out and didn't resolve the issue because it was closing time. They didn't fix it. My alignment was much better before I got tires installed. I trusted this shop. I even came back to give them a second chance. They have lost my business... 170$ cost for an eyeball job alignment... What a joke.

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