Mavis Tires & Brakes

Reviews

• TP

  Tiffany Prucha

  5 days ago
  1.0
  My husband made an appointment two days ago to get new tires. We showed up for the 8 o’clock appointment, got back home, and we’re called 45 minutes later to be told that one of the tires they received is not the correct one. They wanted us to wait until Tuesday. I’m dumbfounded how a tire shop does not have the correct tires, and they waited until our vehicle was there to see that they did not have the correct ones. They were fine with being told we would not be back. Not a great first impression, Mavis. We will stick with Lambert Tire!
• RK

  Rafia Khan

  Aug 26, 2026
  5.0
  Gareth and the team did a great job on my oil change and tire repair. They were upfront about time to completion, so I was able to go get work done elsewhere. They had a great special oil changes and this especially helps with the cost of synthetic. The entire team has strong expertise and are kind and courteous. I highly recommend them 👌 will be back!
• CC

  Catherine Croswell

  Aug 25, 2026
  5.0
  Hmm where do I start. I have been to many mechanics in my lifetime but Mr. Ray has exceptional customer service skills everything was explained to me in full detail. Mike is also exceptional he moves very quickly and carefully. Great guy and I also recommend him as well to work on your car. Thank you Ray and Mike for all you guys do I will definitely continue to come back to your location for more services when needed.
• MS

  Maggie Stouffer

  Aug 21, 2026
  5.0
  I showed up at Mavis with a rental car that was having tire issues after Enterprise suggested this location might be able to help. Antron immediately was willing to help and got me setup with James! James immediately took a look at the car, found the issue, patched the tire, and got me safely back on the road! I really appreciated how quickly they jumped in to help, fixed the problem, and even handled the logistics with Enterprise for me. They were knowledgeable, efficient, and incredibly helpful throughout the whole process. Such a great team and a great experience, especially when dealing with an unexpected rental car issue while traveling!
• JK

  J. Kim

  Aug 13, 2026
  5.0
  I went to a Mavis in Fayetteville despite living in Carrollton and it was a nightmare. I reached out to corporate after getting no return call or follow up for over a month from the Fayetteville store. Corporate told me to come to the Carrollton location since I reside here. I walked into a friendly greeting from Ray and luckily, the Regional Manager, Tracy was there as well. I explained the issue I was having and they assured me that their branch runs with a customer service based operation. Their communication and level of service were superb. Turns out, the Fayetteville store patched my tire incorrectly (with the adhesive cover still on the patch among a plethora of other things) and unfortunately, the tire was not patchable. Though it wasn’t the news I wanted to hear, I commend them for taking a thorough look at my tire and giving me directive on what steps to take next. Ray and Tracy (and another tall gentleman who was on the phone so I couldn’t get his name) are phenomenal and exemplifies top notch service. I will be back for my future needs. Thanks again fellas!!