Enterprise Rent-A-Car

Reviews

• ME

  Mister E

  1 day ago
  5.0
  Dominiq went above and beyond her duties and made sure that I was able to get a great car even when there was not much to choose from. She stayed after closing hours to ensure I was able to get the car I needed to make it to a meeting early the next day. Where others saw no way, she made things happen to ensure the customer was satisfied. The location overall is good too, with a relatively quick checkout process.
• KN

  Khoi N

  5 days ago
  5.0
  The branch manager at this location, Dominique (I believe that was her name), was absolutely exceptional. After a frustrating experience with Enterprise’s booking and customer support, she went above and beyond to help us. We had booked our vehicle a month in advance, only to be told on pickup day that our requested vehicle class was unavailable. Customer support directed us to this location, but the staff had not received any notification, leaving us scrambling for a solution right before our trip. Thankfully, the manager was incredibly friendly, patient, and helpful. She took the time to assist us and even stayed a little past closing to make sure we were taken care of. Her professionalism, understanding, and willingness to go the extra mile made a stressful situation so much better.
• KS

  Kenneth Smalls

  Sep 13, 2026
  5.0
  This S Lee St location has become my Enterprise rental of choice because of the exceptional customer service and warmth of its staff. I am completely satisfied with all aspects of my rental experience.
• JJ

  J Jackson

  Sep 9, 2026
  2.0
  Stop #2 on my Enterprise adventure. I have used this location for several years and unfortunately management has changed. After being told by another store to try this location, after the first failed to fulfill my CONFIRMED reservation, I was disappointed again, by Enterprise. Explained the situation, to be met with “Man, aww we don’t got nothing” I asked how can it be possible to make a reservation, confirm a reservation, and then find out that no one has a vehicle? “Yeah, we tell corporate about that all the time, but they expect us to go find stuff, like drive to the airport” What?? Again! “Well maybe you can try another location”, gives location, “they should have something, they usually do” Should??? Maybe you could call to confirm for me??? Nope! Off to store #3
• NV

  Norma Vazquez

  Aug 31, 2026
  5.0
  I can't say enough about Anthony, I don't know if he is one of the managers at that location but if he isn't he should be! He always accommodates us and makes sure we have the car that we reserved when we get there. I also have to mention the gentleman who is outside getting your car and checking you out his name is Sylvester. These two know what customer service is about. They take care of their regulars like it should be. We have always rented at this location mainly because the former manager Dakota was exceptional with us but after he left i am not going to lie it has gone downhill. There has been two times we reserve and when we get there the car is not there. This never would have happened with Dakota. The current manager there is not great and I have to be honest. She is not friendly with customers, very dry personality, no accommodating and under her management is when we had the two bad instances that our cars were not available. I think she needs to see who the frequent regular renters are and learn to go out of her way to accommodate them. With that said if you ever rent at this location ask for Antony or Sylvester, they will definitely make the process easy and get you what you need.